The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    1645 XPS / Keyboard Malfunction

    Discussion in 'Dell XPS and Studio XPS' started by wbglider, Jan 7, 2010.

  1. wbglider

    wbglider Notebook Consultant

    Reputations:
    16
    Messages:
    168
    Likes Received:
    2
    Trophy Points:
    31
    About 10 Keys randomly do not work. Unbelievable. I've had it with this machine after 10 days. I'm requesting a refund.
     
    wbglider, Jan 7, 2010
    #1
  2. chad2009

    chad2009 Notebook Enthusiast

    Reputations:
    5
    Messages:
    18
    Likes Received:
    0
    Trophy Points:
    5
    This happened to me as well.

    + Throttling
    + Hot Power Supply
    + Video Crashing constantly

    They sent out a tech to replace motherboard, keyboard and power supply.

    Keyboard problem is fixed. Others still persists.
     
    chad2009, Jan 7, 2010
    #2
  3. wbglider

    wbglider Notebook Consultant

    Reputations:
    16
    Messages:
    168
    Likes Received:
    2
    Trophy Points:
    31
    I have all three issues as well. I called Dell & got a refund based on a "Defective" machine. It's truly amazing that Dell expects us to accept multiple design defects as "normal", and that a repair technician is SOP.
     
    wbglider, Jan 7, 2010
    #3