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    1647 eject panel not working

    Discussion in 'Dell XPS and Studio XPS' started by seoulless, Oct 24, 2010.

  1. seoulless

    seoulless Notebook Guru

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    The eject panel on my new 1647 is not working. The volume panels are working fine. Any suggestions?
     
    seoulless, Oct 24, 2010
    #1
  2. merlin_72032

    merlin_72032 Notebook Evangelist

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    Have you installed Dell Quickset? You need that driver to make it works.
     
    merlin_72032, Oct 24, 2010
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  3. seeker_moc

    seeker_moc Notebook Virtuoso

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    Not for eject. The eject key works even when in the BIOS, where no OS or drivers are loaded.
     
    seeker_moc, Oct 24, 2010
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  4. icecubez189

    icecubez189 Notebook Deity

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    not true, at least in my case. installing dell quickset fixed my eject problem. before that, i can to manually eject by right clicking the drive.
     
    icecubez189, Oct 25, 2010
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  5. lesz

    lesz Notebook Consultant

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    Exactly the same situation for me. A couple of months after I got my 1645, the eject key stopped working. Re-installing the Dell Quickset got it working again. The OP might also want to open MSCONFIG and check the start items. Quickset needs to be enabled in the startup list there.
     
    lesz, Oct 25, 2010
    #5
  6. merlin_72032

    merlin_72032 Notebook Evangelist

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    Well, if you call Dell tech support, they will say the same thing like I just said. The eject function needs Dell Quickset to function. Call Dell before you come back and talk to me.
     
    merlin_72032, Oct 25, 2010
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  7. seeker_moc

    seeker_moc Notebook Virtuoso

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    It's possible that Windows requires it then, but try it out yourself. Insert a CD, go into the BIOS menu, and hit the eject key. It will still eject. No windows, no drivers.
     
    seeker_moc, Oct 25, 2010
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  8. merlin_72032

    merlin_72032 Notebook Evangelist

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    Do you install Quickset on your laptop? If you do, you need the driver. Under BIOS menu is different environment from when you load under Windows.

    Computer hardware works differently between BIOS and Windows.
     
    merlin_72032, Oct 25, 2010
    #8