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    720p Webcam doesn't work at 720p

    Discussion in 'Dell XPS and Studio XPS' started by DakkonA, Apr 21, 2011.

  1. DakkonA

    DakkonA Notebook Evangelist

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    So anyone else try to use the webcam at the 720p setting? Every time I try, the program freezes up. I'm looking into this and nothing seems to help--disabling FastAccess, reinstalling the program and drivers... Any ideas, or have you tried this out yourself?
     
    DakkonA, Apr 21, 2011
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  2. TaiBo

    TaiBo Notebook Guru

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    I'm using the webcam at 720p and have not had any issues. :wideeyed: I read other posts saying that it is best to first make sure you have the latest bios and then update or re-install drivers, when there is a problem.

    Thanks
     
    TaiBo, Apr 21, 2011
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  3. DakkonA

    DakkonA Notebook Evangelist

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    That was the first thing I did. Still freezes up.
     
    DakkonA, Apr 22, 2011
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  4. DakkonA

    DakkonA Notebook Evangelist

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    I've got it sorted out! The most recent Dell-specific NVIDIA driver (267.21) is the cause. Factory restore, 720p works. Install 267.21 = no 720p. Reinstall original 265.94 driver = 720p.

    The new NVIDIA Verde driver (270.61) resolves the problem.
     
    DakkonA, Apr 23, 2011
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  5. FarKeld

    FarKeld Notebook Enthusiast

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    how did you test your camera?
     
    FarKeld, Apr 23, 2011
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  6. DakkonA

    DakkonA Notebook Evangelist

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    I opened up Dell Webcam Manager, went to Record Video mode, and then at the bottom is a drop-down next to the record button that lets you choose the settings, including resolution. But be warned that if it does lock up in 720p, you will have to reinstall Dell Webcam Manager to reset the resolution (though there's probably a settings file/registry entry somewhere, I didn't look) because it will default to starting up in Record Video/720p from then on.
     
    DakkonA, Apr 23, 2011
    #6