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    9550 - USB C to 3x USB 3.0 and Ethernet not working

    Discussion in 'Dell XPS and Studio XPS' started by KoW210, Apr 7, 2016.

  1. KoW210

    KoW210 Notebook Guru

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    So I bought one of these about a month ago and at first it was working okay - http://www.amazon.com/Anker-Etherne...&redirect=true&ref_=oh_aui_detailpage_o01_s00

    I think I might have updated the drivers for the thunderport and now it doesn't work 99% of the time. It either doesn't show up in the hardware list, or it keeps saying that it's connecting over and over and that the device has malfunctioned. Should I just uninstall the thunderport driver and the driver for this and reinstall?
     
    KoW210, Apr 7, 2016
    #1
  2. stamar

    stamar Notebook Prophet

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    Yes
     
    stamar, Apr 8, 2016
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  3. stamar

    stamar Notebook Prophet

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    stamar, Apr 8, 2016
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  4. Engee

    Engee Notebook Enthusiast

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    I have this same issue with the Microsoft Display Dock and haven't found a fix yet. Let me know if you come across anything.
     
    Engee, Apr 8, 2016
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  5. pubbypaws

    pubbypaws Notebook Guru

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    fyi, i've bought 4 of these on the market through amazon and had the same problem with every single one..

    i bought a different one via USB 3.0 and its been working fine, dell needs alot of work on the drivers side for type-c and wifi
     
    pubbypaws, Apr 9, 2016
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  6. KoW210

    KoW210 Notebook Guru

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    Yeah I can't get it to work anymore. The ethernet doesn't work. I might just buy Dell's official one...
     
    KoW210, May 1, 2016
    #6