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    ATI HDMI Audio device problem

    Discussion in 'Dell XPS and Studio XPS' started by nikolay.t, Feb 13, 2010.

  1. nikolay.t

    nikolay.t Notebook Consultant

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    Hello,

    Hope someone can help here. Problem is that there is something wrong with my HDMI device. Firstly, when I plug the cable I have to restart the computer in order to recognize the external device. Once I restart I have picture on my TV from my laptop.

    But there is no audio. Sound settings say there is no cable plugged. I tried everything, even re-installing win7. Initially when I bought the machine everything was working ok. But now it doesn't. I think that this started when a Dell guy replaced my screen.

    Is it possible that this is something software/drivers based or the Dell guy did something bad on the hardware.

    I very much appreciate your assistance regarding this.

    Thanks
    Nikolay
     
    nikolay.t, Feb 13, 2010
    #1
  2. chewyeong90

    chewyeong90 Notebook Evangelist

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    Try reinstalling the audio driver ?
     
    chewyeong90, Feb 13, 2010
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  3. nikolay.t

    nikolay.t Notebook Consultant

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    I tried reinstalling the OS - no go. Anyways, I found out that the HDMI jack itself is damaged. I'll try to replace the mobo.

    Nikolay
     
    nikolay.t, Feb 14, 2010
    #3
  4. MrSpock2002

    MrSpock2002 Notebook Evangelist

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    If the jack is damaged Dell will need to fix it. Don't back down!
     
    MrSpock2002, Feb 14, 2010
    #4