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    Any 9550 owners using chrome?

    Discussion in 'Dell XPS and Studio XPS' started by GoNz0, Aug 20, 2016.

  1. GoNz0

    GoNz0 Notebook Virtuoso

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    I have a strange issue, 2 finger scroll stops working at random in chrome, I have tried reinstalling chrome after deleting all the content in appdata, deleted the mouse (trackpad) in device manager and it still happens.
    I even went as far as a delta recovery back 2 days using macrium and the fekkers still at it. :(

    Am I alone in this?
     
    GoNz0, Aug 20, 2016
    #1
  2. Bommel87

    Bommel87 Notebook Consultant

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    Always been using Chrome on my 9550. No issues here.

    I did notice though that since the anniversary update, the scrolling in Chrome became super smooth. :)

    So something did change with thee update
     
    Bommel87, Aug 20, 2016
    #2
  3. GoNz0

    GoNz0 Notebook Virtuoso

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    GoNz0, Aug 20, 2016
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  4. Starlith

    Starlith Notebook Enthusiast

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    You are not alone in this Gonzo.
    It happens only in Windows 10 for me and when I keep my two fingers in the same position for a while it jumps to the top and bottom until I slightly move my fingers. I use Chrome in Arch Linux and the trackpad runs flawlessly with the synaptic touchpad drivers.
     
    Starlith, Aug 21, 2016
    #4
    GoNz0 likes this.
  5. Eason

    Eason Notebook Virtuoso

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    I had this problem on my 9350- it was a major reason I sold it. Never had it on the 9550 though.
     
    Eason, Aug 21, 2016
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  6. igorghi

    igorghi Newbie

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    I created an account just to reply to this. I am facing the same issue and it is driving me mad. I tried the canary version of the chrome and have encountered the same issue after some time of using it.
     
    igorghi, Aug 21, 2016
    #6
  7. GoNz0

    GoNz0 Notebook Virtuoso

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    Anyone tried the synaptics drivers as I think it may be a precision mouse issue?

    Sent from my SM-G920F
     
    GoNz0, Aug 21, 2016
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  8. lalalulu57

    lalalulu57 Notebook Enthusiast

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    I didnt install the synaptics and its working very nicely here after the ani update... but i use chrome beta, have you tried this one?
    Version 53.0.2785.70 beta-m (64-bit)
     
    lalalulu57, Aug 23, 2016
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  9. GoNz0

    GoNz0 Notebook Virtuoso

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    yeah I tried the beta a few days back
     
    GoNz0, Aug 23, 2016
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  10. elyl

    elyl Notebook Enthusiast

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    I have a similar problem. It doesn't stop scrolling, it just begins scrolling very poorly. I need to move my fingers quite a distance, and then the scrolling is very jumpy (CPU usage is low, it's not under load). If I switch to another tab, it works fine. Happens at random, and not on any particular page.
     
    elyl, Aug 24, 2016
    #10