Anyone had their Studio XPS 13 fail them yet?

As the title says. Looking to see if these have anywhere near the problems the xps 1330 had. I had to mother boards and three dvd drives replaced on the old one I had. had a second for 3 months as a replacement but sold it cause I was scared lol. Now I have a Studio XPS 1340 and it seems great but I wonder if anyone has had any failures?

 

Well in some cases, DELL itself is fail itself.

 

I will totaly agree with that lol. Check my posts on the Studio 14z in the owners thread. But the actual hardware itself, anyone had any failures? Everyone says they run WAY to hot and I want to see if this has reaulted in any failures. My personal experience is that mine runs slightly warm on ballanced with hybrid sli off, but gets hot quick with SLI on and on performance mode while running a game. I think the main issue alot of people are having with the machine is it comes crippled from dell. If you update to the latest bios, then do a clean install of the OS and download all the latest drivers from dells site and get the latest nvdia drivers direct from www.laptopvideo2go.com then everything runs perfectly

 

The reason the M1330 failed so much was due to the faulty NVIDIA graphics card. The card in the SXPS is not faulty so I doubt there will be nearly as many failures. I have had mine since they first went up on the outlet and it has been fine.

 

Anyone else care to coment? I just got mine of the outlet too and I love it! It is an amazing machine. i felt the same way about the m1330 and was very disapointed with the failures so thats why I was asking to be sure the xps 13 is a keeper

 

I returned my sxps13. With the dell support person's help i did all that goombaypunch mentioned here: reinstall os, drivers. I got into more problems than it solved: the media softkeys stopped working. sleep mode never got fixed. This can get very annoying if you are used to shutting you laptop and then reopening it again to resue work. Also, the audio is spotty. You hear "spikes" every now and then. I suspect this is because they use a software audio decoder. If they can fix these issues it is a great laptop to have.

 

what OS did you load? The one that came with the system (x64 vista) or something else? I'm asking cause my media keys have worked on vista and windows 7 but they did not work under xp

 

The heat would have more to do with dedicated parts (Especially you have two graphics card in 9500M) in a small 13" chassis. So far the 9xxx series have been failure free from the 8xxx series ridden with bad solder bumps.

I really do hope that for it is a reliable laptop in spite of the negative comments I've been reading. Come December, I'll buy one.

 

I lost a hard drive about two weeks ago in my 1340. Called Dell and they overnighted me one no problem. Called Saturday got my HD Tuesday (shipped Monday since UPS, Fed Ex, etc don't ship during the weekends).

 

Alot of these failures may not necessarily be Dell's fault. Hard drives, memory, stuff like that can fail on any laptop. That being said, on my XPS 13 the bluetooth had problems right out of the box. The bluetooth would disappear when I resume from standby. Took me a week to find a solution, which was to install alternative drivers. Kind of sucks that Dell didnt check for this before it left the factory, and their software based technical support was pretty much useless when I contacted them.

I also just had one stick on ram mysteriously fail on me yesterday, but they are replacing it no problem.

 

I am having lot of troubles with sxps 1640!

2 times MB has been changed
3 times palmrest
1 time dvd burber
1 time lcd (pending)
1 time power adapter

 

that sucks! I would have them replace it with a new machine at that point. The thing is the xps 1340 and xps 1640 are totaly different machines. they look the same on the outside except one is bigger but on the inside they are totaly different animals. So far it looks like the XPS 1340 is pretty damn solid. The heat issues seem overblown (maybe even user error as in not entering power save mode on the sli) It is slightly larger than the xps 1330 it replaces but seems like it is a far more reliable machine with a dedicated GPU.

 

i agree; the heat issue was overblown; my two sxps 13's are quite cool when the second gpu is disabled via power save sli.

they are rock solid machines, and after getting a couple minor issues (backlighting on the keyboard on one, and touch button flickering on the other) sorted out / replaced ... they are both excellent.

 

I don't totally agree with this blanket statement. Dell should be responsible for all the components they choose for their systems; meaning they need to choose quality suppliers. In addition they are totally responsible for integrating these components into the notebook and a way that will ensure they operate below the maximum specifications for that components. Poor placing of things like HDD's and graphics chips can lead to premature failure. This is their problem and I wouldn't cut them any slack if that situation proved to be and accurate summary.

- Tim

 

I agrre with the fact that an awesome machine can be ruined by poor part selection but so far there is nothing to suggest any suspect parts in particular. And some times good parts don't show they are bad after some time. the nvidia chips in the xps 1330 for example were best in class at launch and no one suspected the hell they would unleash in 6 months or more. Now dell handled it right in the end with the free warranty extension but they were shady getting to that point. My parts in my 1340 all seem to be high quality but I guess I'll know better after a couple months

 

another question since we are discussing quality. On my XPS 1340 the clear plastic cover over the lcd does not seem to be flush with the sides. It is flush at the top and the bottom. you can barley see this and really is only apparent when I run my fingers over it. Is this normal or should it be smooth and flush?