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    BSOD on 1330...Is this a 1330 issue or can Google Talk cause this???

    Discussion in 'Dell XPS and Studio XPS' started by TomOak, Apr 13, 2008.

  1. TomOak

    TomOak Notebook Guru

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    Just when I thought my replacement 1330 was working well, I was checking email in Outlook 2007 and BAM! BSOD. It happened 3x in a row after restarting. I should note that I have had this replacement now for a month, and been using Outlook the whole time, no issues.

    One of the times it rebooted, it said that an "outlook add-on has malfunctioned" when I tried to open outlook.

    Only change I can think of is installation of Google Talk a few days ago...but didn't have this issue until today. Does Google Talk work as an "add-on" to Outlook. I uninstalled google talk to see...

    Anybody know if Google Talk conflicts with Outlook in some way causing BSOD's???

    Appreciate the help!
     
    TomOak, Apr 13, 2008
    #1
  2. TomOak

    TomOak Notebook Guru

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    One other thing to note: I also noticed this morning that Norton had an error - couldn't complete a full system scan. Wondering if maybe it also had something to do with Google Talk. I'm running a full system scan now to see if it can complete it after uninstalling Google Talk.
     
    TomOak, Apr 13, 2008
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  3. yuio

    yuio NBR Assistive Tec. Tec.

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    maybe get your office disk and 'repair' outlook?? worth a though... there is defiantly something wrong if a virus scan cannot be completed.
     
    yuio, Apr 13, 2008
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  4. JustBrowsing

    JustBrowsing Notebook Consultant

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    Happens all the time with this damn machine. It has gone down considerably after I installed Service Pack 1. There was an issue with the Intel Matrix Drive for my SATA hard drive .... have you installed that? That helped as well.

    The BlueScreen still pops up from time to time. Only on this M1330 though ... never had a problem with Vista on any other computer, 'cept for this lappy. :(
     
    JustBrowsing, Apr 13, 2008
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  5. TomOak

    TomOak Notebook Guru

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    Yup, I already have SP1. Not sure what the deal is.
     
    TomOak, Apr 13, 2008
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  6. Johnni

    Johnni Notebook Enthusiast

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    GoogleTalk and Outlook works fine for me (Outlook Express and Outlook 2007).
     
    Johnni, Apr 13, 2008
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  7. worx

    worx Notebook Consultant

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    Are you using the intel wireless N card?
     
    worx, Apr 13, 2008
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  8. TomOak

    TomOak Notebook Guru

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    No just the normal wireless card.
     
    TomOak, Apr 14, 2008
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