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    CD/DVD ROM drive conflict with iTunes

    Discussion in 'Dell XPS and Studio XPS' started by broktun, Jun 21, 2008.

  1. broktun

    broktun Notebook Enthusiast

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    Everything has been fine with my 4-week old dell until I decided to install iTunes. Now my DVD/CD ROM drive will not work. Under Device Manager I get the following: This device cannot start. (Code 10)

    I have updated iTunes to the latest version. Windows tells my my DVD/CD ROM driver is up to date. If it makes a difference, the drive is Optiarc DVD+-RW AD 7640A ATA Device

    Amy suggestions how to resolve this conflict other than removing iTunes? I have grown fond of my Nano?

    Basic laptop configuration in my sig. Bold added for emphasis.

    Thanks!
     
    broktun, Jun 21, 2008
    #1
  2. steve511

    steve511 Notebook Consultant

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    it's most likely not itunes....i have itunes on my xps M1530...it works fine...i guess you could try different versions of itunes...i dont have the latest one because i never bother to update it much. because i just add a few songs every once in a while and plug in my touch for like 5 minutes....

    just try a few older versions and the newest one and see what it does for you
     
    steve511, Jun 21, 2008
    #2