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    Can't uninstall Dell Data Protection and makes login slower

    Discussion in 'Dell XPS and Studio XPS' started by Paloseco, Jun 9, 2017.

  1. Paloseco

    Paloseco Notebook Evangelist

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    After a clean install, installed "Dell Data Protection | Encryption" software on the Dell 9550. Immediately after that, Windows takes longer to load and login my session slower. The thing is, that app does not appear on "Add or remove programs". What a bad idea to install that bloatware.
     
    Paloseco, Jun 9, 2017
    #1
  2. kent1146

    kent1146 Notebook Prophet

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    Just clean format your machine again. And this time, don't install any software created by "Dell". The only thing you need to install from Dell is drivers; not software applications like this.

    As a tech-saavy consumer, you don't need any of that crap. Dell applications are typically intended for consumers that don't know tech; or business customers.
     
    kent1146, Jun 9, 2017
    #2
  3. Paloseco

    Paloseco Notebook Evangelist

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    I see. However there's something I liked: Dell PremierColor. It's fantastic to be able to change among several color spaces: Vibrant, DCI-P3, sRGB, Rec. 709, Rec. 601, Adobe RBD. Really love this, probably is the only software worth installing after all.
     
    Paloseco, Jun 10, 2017
    #3
  4. GoNz0

    GoNz0 Notebook Virtuoso

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    DPC is worth having.
     
    GoNz0, Jun 10, 2017
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  5. Paloseco

    Paloseco Notebook Evangelist

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    Dell PremierColor made Windows 10 Creator Update to crash continuously with several error codes, ends in a bluescreen:
    - CRITICAL_PROCESS_DIED
    - VIDEO_TDR_FAILURE caused by igdkmd64.sys
    - KERNEL_MODE_HEAP_CORRUPTION
     
    Paloseco, Jun 13, 2017
    #5
  6. ChrisI@Dell

    ChrisI@Dell Company Representative

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    Hey Paloseco,

    I work with Dell Data Protection. I can help you out to see if we can resolve your lag time or help you uninstall if you don't want it. Message me and we can get it worked out for you.

    Thanks,

    Chris
     
    ChrisI@Dell, Jun 22, 2017
    #6
  7. GoNz0

    GoNz0 Notebook Virtuoso

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    I think a mod needs to check who this guy is as you could be bending over pants down to give your details to a scammer. Don't message him until a mod replies.
     
    GoNz0, Jun 22, 2017
    #7
  8. GoNz0

    GoNz0 Notebook Virtuoso

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    This fault will be the intel video driver, try running "DDU" http://www.guru3d.com/files-details/display-driver-uninstaller-download.html to remove all traces of the intel video driver (watch what options you pick) and give the official one on Dells site a go.
     
    GoNz0, Jun 22, 2017
    #8
  9. ChrisI@Dell

    ChrisI@Dell Company Representative

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    I have no problem being verified. I'm new to the community but might be able to offer assistance once the mods clear me.
     
    ChrisI@Dell, Jun 22, 2017
    #9
  10. GoNz0

    GoNz0 Notebook Virtuoso

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    Nothing personal but whenever I deal with the shambles Dell call "Dell support forums" I am lucky to get a reply back within 4 days nevermind within the hour so I doubt you even more than I did before :)
     
    GoNz0, Jun 22, 2017
    #10