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    Check stage of building

    Discussion in 'Dell XPS and Studio XPS' started by Brendanmurphy, Feb 19, 2009.

  1. Brendanmurphy

    Brendanmurphy Your Worst Nightmare

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    Is there a way to check the status of what stage of building its on?
     
  2. fluffboy

    fluffboy Notebook Evangelist

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    ask dell if you can see it in person :O.
    but seriously maybe if you call then (hopefully you dont get one of those s from india (no offense but its true i hate dealing with them)).
     
  3. Cin'

    Cin' Anathema

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    Contact a Rep directly..and they can tell you what status it is in.
    Be sure to get a Case Number!

    Or, call 1-800-433-9014, and plug in your order number.

    I believe both the Automated dial and the site update overnight. ;)


    Cin ;) :)
     
  4. Brendanmurphy

    Brendanmurphy Your Worst Nightmare

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    Thank you Cin once again :D I got my EDD and its the 26th so im quite happy :D
     
  5. Cin'

    Cin' Anathema

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    That's great! :D
    It would be awesome if it shipped before the ESD! ;)
    You just never know :)

    Did you speak with a Rep or Automated?

    Cin ;) :)
     
  6. Brendanmurphy

    Brendanmurphy Your Worst Nightmare

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    No the Eestimated delivery date is from the website but i just called automated it said my delivery was sent on july 13 1999 i laughed pretty hard at that. Is that the american number? Is there maybe a canadian number?
     
  7. Cin'

    Cin' Anathema

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    Yes, here is the Dell Canada (which you have, but may help others) :D
    http://ausoladcacm.us.dell.com/ostatus/index.asp?language=E

    and, I don't believe there is an Automated..Try this:
    Order Status for Dell Canada purchases. (It's not automated, however, you talk to a Dell Rep.) 1-800-847-4096

    Press for *English*, and then 2 for customer care. Then press 1 again to speak with a Rep' to find out your order status.

    Here's another fantastic link:
    Dell Canada Order Status Phases (and definitions) :D
    http://ausoladcacm.us.dell.com/ostatus/builtorder.asp?language=E

    Try that!

    Cin ;) :)
     
  8. Brendanmurphy

    Brendanmurphy Your Worst Nightmare

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    Ill try that tommorow thank you :D
     
  9. Cin'

    Cin' Anathema

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    Cool! :cool: Let us know what you found out! ;)


    Cin ;) :)