The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Chrome Trim ripped off - worth calling?

    Discussion in 'Dell XPS and Studio XPS' started by floofy, Sep 20, 2011.

  1. floofy

    floofy Notebook Enthusiast

    Reputations:
    0
    Messages:
    29
    Likes Received:
    0
    Trophy Points:
    5
    Parts of the chrome trimmings of my XPS 15z have simply gave way. They were just torn apart. Is it worth calling Dell about this and getting it repaired, or would it just break again. Would they secure another one better, or just do the same half assed job they did with this. It serves no purpose at all, but it annoys me seeing such a defect on a laptop that cost me $1000+.
     
    floofy, Sep 20, 2011
    #1
  2. madmattd

    madmattd Notebook Deity

    Reputations:
    367
    Messages:
    1,138
    Likes Received:
    0
    Trophy Points:
    55
    This sounds like a common issue with the 15z. Apparently the trim is just glued on and often just falls off on its own...not a great job by Dell on that system. I'd say start hollering.
     
    madmattd, Sep 21, 2011
    #2
  3. SA Spurs1

    SA Spurs1 Notebook Consultant

    Reputations:
    0
    Messages:
    151
    Likes Received:
    0
    Trophy Points:
    30
    Do you have a pic? I would like to see this.
     
    SA Spurs1, Sep 22, 2011
    #3
  4. Fenikkusu

    Fenikkusu Notebook Evangelist

    Reputations:
    43
    Messages:
    569
    Likes Received:
    0
    Trophy Points:
    30
    I'm supposedly getting a 15z soon I'm wondering if this issue with the chrome trim has been resolved with new laptops? Or are they still constantly falling off?
     
    Fenikkusu, Sep 22, 2011
    #4
  5. madmattd

    madmattd Notebook Deity

    Reputations:
    367
    Messages:
    1,138
    Likes Received:
    0
    Trophy Points:
    55
    While I haven't followed too closely, I do hear about it a fair bit. Anything that is just glued onto the edge of a computer will fall off pretty easily anyway, a total redesign is needed to cure the issue as I understand the problem.
     
    madmattd, Sep 22, 2011
    #5
  6. Fenikkusu

    Fenikkusu Notebook Evangelist

    Reputations:
    43
    Messages:
    569
    Likes Received:
    0
    Trophy Points:
    30
    Ah, that sucks. Hopefully its not worse then the trim on the 1645, but from the widespread complaining it does sound like its worse. Also I've been looking around and I don't see a XPS 15z owner's lounge. Weird.
     
    Fenikkusu, Sep 22, 2011
    #6
  7. zombiefan

    zombiefan Notebook Geek

    Reputations:
    0
    Messages:
    84
    Likes Received:
    1
    Trophy Points:
    16
    zombiefan, Sep 23, 2011
    #7
  8. Fenikkusu

    Fenikkusu Notebook Evangelist

    Reputations:
    43
    Messages:
    569
    Likes Received:
    0
    Trophy Points:
    30
    Fenikkusu, Sep 23, 2011
    #8