Clicking sound on Dell XPS 15 R2 - L502x

Hi

I purchased the above laptop a few weeks ago and I kept hearing a strange clicking sound ( bit like someone playing with a pen). I contacted Dell Tech Dept and to their credit, they went through a series of tests which unfortunately couldnt establish what the problem was.

Long story short- Dell arranged for a new Laptop to be sent out to me and it arrived yesterday..... this one has the same problem. The clicking is really intermittent and occurs EVEN when Im not actually touching the keyboard!!


I appreciate its not the worst issue compared to what other owners have to endure but its really irritating

I'm not a technical person, so I could really appreciate some help in trying to identify what the problem could be. I did re-contact Dell today and the Tech Advisor once again went through a series of short tests which showed no errors. He is going to speak to me tomorrow in order to delve a little deeper into this issue.

My laptop has the following configuration


Base 2nd generation Intel® Core™ i5-2540M processor 2.60 GHz with Turbo Boost 2.0 up to 3.30 GHz
Microsoft Operating System English Genuine Windows®7 Home Premium (64 BIT)
Memory 6144MB 1333MHz Dual Channel DDR3 SDRAM [1x4096 + 1x2048]
Keyboard Internal Backlit UK/Irish Qwerty Keyboard
Video Card 1GB NVIDIA® GeForce® GT 525M Graphics Card
Hard Drive 640GB (7,200rpm) Serial ATA Hard Drive
Optical Devices 8x DVD+/-RW Optical Drive
Wireless Networking Intel® Centrino® Wireless-N 1000 (EUR)
Bundle N05X5M04
Standard Warranty Standard Service - 1 year of Collect & Return 10 day coverage included with your PC
Integrated Mobile Broadband Mobile Broadband Module - no SIM card included
Order Information XPS L502x Order - UK
Primary Battery 6-cell 56Whr Lithium Ion battery
LCD 15.6"(40 cm) HD WLED TL (1366x768) 720p with 2.0 Mega Pixel Integrated Camera
Protect your new PC McAfee® SecurityCenter 3 Year Subscription
Power Supply 130W AC Adaptor


Thank you

Regards

Miss Diva

 

I purchased the same laptop from Egypt and I have the same exact problem.
The only difference between my laptop and yours is the processor and the graphics card.
Mine is core i7 2.0 Ghz and the graphics card is Nvidia geforce GT 540m

But I hear the same sounds every now and then!

 

Sounds like maybe a HDD/ODD problem... or maybe coming from the speakers? Can you tell what general area the noise is coming from?

 

im from egypt also, i have the same problem in my dell xps 15 and i think the sound come from harddisk slider but it's no effect on performance but any one had soluotion of this problem please

 

I have same laptop, I live in Egypt but I bought it from USA it has, 750HDD, 8gb ram, i5, 9 cell, full HD display, N6230 wirless.. so I bought this SSHD hard drive & still I can hear this ticking sound so I decided to get another hard from another laptop that doesn't have any problems and still same problem so I took the cover and I heard the sound is coming behind the hard drive something is weird, I really can't tell what is it from but I can confirm it's not the Hard drive