The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    DVD drive failing?

    Discussion in 'Dell XPS and Studio XPS' started by tjphillips, Apr 11, 2010.

  1. tjphillips

    tjphillips Notebook Consultant

    Reputations:
    0
    Messages:
    133
    Likes Received:
    0
    Trophy Points:
    30
    When i load a disk the drive tries to spin up three of times but then stops. I've tried several discs and it's the same each time so it's not the disc, only started happening today. I've tried reinstalling the driver but to no avail. Maybe some dirt got in there? I read of some utility to test the drive but i can't find it.

    Dell XPS M1330, Windows 7 ultimate.

    Cheers.
     
    tjphillips, Apr 11, 2010
    #1
  2. Tinderbox (UK)

    Tinderbox (UK) BAKED BEAN KING

    Reputations:
    4,745
    Messages:
    8,513
    Likes Received:
    3,823
    Trophy Points:
    431
    Tinderbox (UK), Apr 11, 2010
    #2
  3. tjphillips

    tjphillips Notebook Consultant

    Reputations:
    0
    Messages:
    133
    Likes Received:
    0
    Trophy Points:
    30
    Thanks Tinderbox. I'll post once i've tested. I also have vista on another drive so i can try with that if all else fails. I've hardly used the drive so seems odd; are these drives prone to failure?
     
    tjphillips, Apr 11, 2010
    #3
  4. tjphillips

    tjphillips Notebook Consultant

    Reputations:
    0
    Messages:
    133
    Likes Received:
    0
    Trophy Points:
    30
    I forgot to say the drive is a Mata UJ-857G. Couldn't do anything wit hcdspeed... It looks like a hardware fault so i'm going to run diagnostics on it (if i can from a flash drive).
     
    tjphillips, Apr 11, 2010
    #4
  5. tjphillips

    tjphillips Notebook Consultant

    Reputations:
    0
    Messages:
    133
    Likes Received:
    0
    Trophy Points:
    30
    Couldn't run diagnostics, it's just not reading discs. I'll give Dells' tech support a call tomorrow. Cheers!
     
    tjphillips, Apr 11, 2010
    #5
  6. tjphillips

    tjphillips Notebook Consultant

    Reputations:
    0
    Messages:
    133
    Likes Received:
    0
    Trophy Points:
    30
    It worked briefly this morning but hasn't worked again since then. Could it be some dirt on the laser? Is there any way to test the drive for faults? it's showing up as normal in the bios and device manager, it's just not reading discs...
     
    tjphillips, Apr 12, 2010
    #6
  7. ninjaturtle999

    ninjaturtle999 Notebook Enthusiast

    Reputations:
    0
    Messages:
    12
    Likes Received:
    0
    Trophy Points:
    5
    My m1330 drive also seems to be not working properly. CDs and dvds read just fine, its the burning thats the issue. I was burning a dvd and got a error midway. How did you diagnose your problem?
     
    ninjaturtle999, Apr 13, 2010
    #7
  8. tjphillips

    tjphillips Notebook Consultant

    Reputations:
    0
    Messages:
    133
    Likes Received:
    0
    Trophy Points:
    30
    During boot press F12 then Diagnostics. Which drive do you have? I've read about a burning issue with the Mata drives. Do you get an error code or anything? Anyway, diagnostics confirmed the drive was faulty and an engineer is coming out to replace it. :)
     
    tjphillips, Apr 13, 2010
    #8