The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Dead L502x

    Discussion in 'Dell XPS and Studio XPS' started by ximinez, Jun 3, 2012.

  1. ximinez

    ximinez Notebook Consultant

    Reputations:
    15
    Messages:
    132
    Likes Received:
    2
    Trophy Points:
    31
    My XPS started acting up a bit earlier today, being all sluggish and hanging for a couple of seconds now and then. Fan activity was pretty low, and it didn't seem warm. Suddenly, without warning, the screen and powerbutton went black. Now it's completely dead. It responded to the powerbutton once a bit later, spinning up the fan and making the optical drive go "click". Then it stopped again.

    I've tried running on wall power and battery, removed the battery, let it "rest" for a while. Anyone got more tricks I can try before calling Dell tomorrow?
     
    ximinez, Jun 3, 2012
    #1
  2. ZXRaziel

    ZXRaziel Notebook Consultant

    Reputations:
    4
    Messages:
    102
    Likes Received:
    0
    Trophy Points:
    30
    Get replacement , no point in resuscitating dying system it will go wrong again , there must be some serious fault if it did that .
     
    ZXRaziel, Jun 3, 2012
    #2
  3. dave-p

    dave-p Notebook Deity

    Reputations:
    730
    Messages:
    1,715
    Likes Received:
    10
    Trophy Points:
    56
    try swapping memory chips, and booting with one memory chip at a time
     
    dave-p, Jun 3, 2012
    #3
  4. ximinez

    ximinez Notebook Consultant

    Reputations:
    15
    Messages:
    132
    Likes Received:
    2
    Trophy Points:
    31
    Yeah, I tried that too. I noticed that the power light on the back doesn't light up when I plug in the power, so it looks like it's pretty much toast. I'll call Dell tomorrow morning and get a tech here for tuesday. Fortunately I've got an EEEpc handy so I don't have to steal my wifes laptop. Can't play Diablo III or use Photoshop for a couple of days tho :p
     
    ximinez, Jun 3, 2012
    #4
  5. Sgraffite

    Sgraffite Notebook Guru

    Reputations:
    5
    Messages:
    67
    Likes Received:
    1
    Trophy Points:
    16
    Are you sure the laptop is the problem? It almost sounds like the charger is not working, and your battery died. When you say "power light on the back" do you mean the blue light on the charger cord?
     
    Sgraffite, Jun 3, 2012
    #5
  6. NeoMesal

    NeoMesal Notebook Consultant

    Reputations:
    59
    Messages:
    271
    Likes Received:
    1
    Trophy Points:
    31
    That's exactly what happens when they battery is completely flat. I doubt thats the cause though :D
     
    NeoMesal, Jun 3, 2012
    #6
  7. ximinez

    ximinez Notebook Consultant

    Reputations:
    15
    Messages:
    132
    Likes Received:
    2
    Trophy Points:
    31
    The power brick works fine, tested on a different laptop. The battery was fully charged. I'm talking about the small white light next to the hdd activity led.
     
    ximinez, Jun 4, 2012
    #7
  8. NeoMesal

    NeoMesal Notebook Consultant

    Reputations:
    59
    Messages:
    271
    Likes Received:
    1
    Trophy Points:
    31
    Has to be a motherboard issue, I'm sure that the tech will opt to replace it. Along with it, you will recieve a new GPU, hopefully it will still overclock nicely.
     
    NeoMesal, Jun 4, 2012
    #8
  9. ximinez

    ximinez Notebook Consultant

    Reputations:
    15
    Messages:
    132
    Likes Received:
    2
    Trophy Points:
    31
    Tech will be coming tomorrow.
     
    ximinez, Jun 4, 2012
    #9
  10. ximinez

    ximinez Notebook Consultant

    Reputations:
    15
    Messages:
    132
    Likes Received:
    2
    Trophy Points:
    31
    It lives, again! :)
    Mobo replaced by very nice service tech that happened to know my dad. Pasted with AS5.
     
    ximinez, Jun 5, 2012
    #10
  11. dave-p

    dave-p Notebook Deity

    Reputations:
    730
    Messages:
    1,715
    Likes Received:
    10
    Trophy Points:
    56
    Glad to hear

    Usually when you see this kind of issue motherboard is the culprit.
     
    dave-p, Jun 5, 2012
    #11