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    Dead pixel right in the middle of the screen after 2 days of heavy use

    Discussion in 'Dell XPS and Studio XPS' started by lamer01, Mar 27, 2011.

  1. lamer01

    lamer01 Notebook Consultant

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    Brand new XPS with 1080p (delivered on Friday)
     
    lamer01, Mar 27, 2011
    #1
  2. jmeyer2039

    jmeyer2039 Notebook Evangelist

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    Is it dead (black or white) or just stuck (RGB)? There are methods for removing stuck pixels, not dead. Gentle screen tapping/rubbing/pressure application... RGB flashing application... That kind of thing. None have ever worked for me, though.

    Beyond that, it's not really any electronics manufacturer's policy to do anything about a single defective pixel, but if you play it up like the display is bad enough and that you're very unhappy with it, they might just send a tech to replace it without really asking any questions, since it's new.
     
    jmeyer2039, Mar 27, 2011
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  3. lamer01

    lamer01 Notebook Consultant

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    can't tell. it just looks dark against any light backgrounds. It's annoying because it's right in the middle and against a white background it kind of looks like a droplet of liquid.
     
    lamer01, Mar 27, 2011
    #3
  4. gpig

    gpig Notebook Deity

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    Push at it with your thumb firmly, but not like you want to kill it.

    Worked for me for a stuck pixel on a Lenovo model.
     
    gpig, Mar 27, 2011
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  5. Cin'

    Cin' Anathema

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    You have a brand new lappy which you paid good money for and you have Pixel issues? If it were me I would be contacting Dell for a new replacement, you are entitled to that.

    Or, you can have them send a Tech out to fix (do you have CC w/onsite)?

    I just wouldn't be feeling very happy with a new lappy and screen issues already. As, the screen is what you are looking 99.9% of the time...Just my opinion. :)
     
    Cin', Mar 27, 2011
    #5
  6. lamer01

    lamer01 Notebook Consultant

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    Dell tech left a couple of hours ago. It took 10 minutes to replace the screen. Dell offered to have the lappy replaced but I chose to have the tech do it.
     
    lamer01, Mar 30, 2011
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  7. Goodbyemoff

    Goodbyemoff Newbie

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    I Have a nice bright pixel in the middle of my screen too... :(

    Going to call dell and get a tech out, cant be bothered with the whole sending it away for a replacement shenanigan.
     
    Goodbyemoff, Mar 30, 2011
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  8. chemman14

    chemman14 Notebook Consultant

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    I had what appeared to be dirt underneath my screen and it was replaced today by a tech
     
    chemman14, Mar 30, 2011
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