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    Delivery dates for new XPS 15 Infinity

    Discussion in 'Dell XPS and Studio XPS' started by flashheart8, Oct 17, 2015.

  1. flashheart8

    flashheart8 Newbie

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    Hi, new to the forum, glad i found it though.
    Ordered mine 10th Oct and delivery is 16th Nov, is everyone having this long wait?
    UK by the way.
     
    flashheart8, Oct 17, 2015
    #1
  2. struselix

    struselix Notebook Consultant

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    8th Oct and 12th Nov - Germany
     
    struselix, Oct 17, 2015
    #2
  3. longhornboy

    longhornboy Notebook Geek

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    Ordered 10/14 and expected on 11/13 in the U.S...
     
    longhornboy, Oct 17, 2015
    #3
  4. random101

    random101 Notebook Enthusiast

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    Aus, ordered on the 16th, due 9/11
     
    random101, Oct 17, 2015
    #4
  5. bearflag

    bearflag Notebook Enthusiast

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    bearflag, Oct 18, 2015
    #5
  6. AliasZ

    AliasZ Notebook Enthusiast

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    Same here. The sales rep at the Microsoft store said it would ship before the 26th but I'm not sure. Maybe the wait time is less for the U.S.
     
    AliasZ, Oct 18, 2015
    #6
  7. flashheart8

    flashheart8 Newbie

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    From what everybody Else is saying, the tracking states "in pre-production" for all.
    So doesn't look good for the 26th.
     
    flashheart8, Oct 19, 2015
    #7
  8. fred2028

    fred2028 Sexy member

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    Ordered 10/9, delivery by 11/13
     
    fred2028, Oct 19, 2015
    #8
  9. random101

    random101 Notebook Enthusiast

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    By the latest 2/11 :D
     
    random101, Oct 25, 2015
    #9
  10. AliasZ

    AliasZ Notebook Enthusiast

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    MS Store? Are you just going off of the website date or did you talk with a rep? I don't find the MS store date to be reliable, they originally quoted 10/26.
     
    AliasZ, Oct 25, 2015
    #10
  11. Saul Goodman

    Saul Goodman Newbie

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    Ordered the 1080p version thru Dell (US) on 10/23, Estimated Delivery 11/17. Status shows in Production.
    On the website the 1080p version ships in 10-13 days and the 4k version ships in 20-24 days.
     
    Saul Goodman, Oct 25, 2015
    #11
  12. mva5580

    mva5580 Notebook Geek

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    Well the model I ordered like 4 days ago showed 20-24 days when I ordered but now it shows 10-13 days. So it would seem to me we're close.
     
    mva5580, Oct 25, 2015
    #12
  13. random101

    random101 Notebook Enthusiast

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    Read above from Dell. Aus I think we'll be the first to get them - they have just cleared customs now on the way to the local carrier
     
    random101, Oct 25, 2015
    #13
  14. szz

    szz Notebook Enthusiast

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    But then again, this is the same sales advisor that promised me at least 4 times that my XPS 15 would be delivered by the 24th of October..
     
    szz, Oct 26, 2015
    #14
  15. T2050

    T2050 Notebook Deity

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    Ordered mine on the 17th October, with the build being completed 2 days ago.
    Seem to speed up greatly after I called them to say hurry up after a long wait with a botched Alienware order that had me waiting forever, the XPS is meant to have gone high priority. How much truth in high priority is needed to be seen, as I often hear people on the forums that dell phone reps just trained to say that to make the customer feel better, and no actual action.
    At this stage has shipped from the factory and just waiting for it to pass through the normal channels for it to arrive. Really hoping for this Friday, as no delivery during weekends. Failing that will have it in first couple of days of next week
     
    T2050, Oct 26, 2015
    #15
  16. szz

    szz Notebook Enthusiast

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    Oh wow, so your order already shows "Shipped" online?
     
    szz, Oct 26, 2015
    #16
  17. jedolley

    jedolley Notebook Evangelist

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    Mine is also showing in the "post production" stage. From what I am told, where the online status has 3 "stages", pre-production, in production, and shipped, the actual Dell stages consists of more stages. The "in production" stage also includes the part where the system is being transported to the US (or other destination country) and is not considered "shipped" until it clears customs.

    I suspect that some people will be getting theirs by the end of this week.
     
    jedolley, Oct 26, 2015
    #17
  18. jasonj566

    jasonj566 Notebook Consultant

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    Can you detail what was exactly on your order? I ordered mine on 10/10/15 and still in pre-production and has a delivery of 11/10/15.....Why are of your orders almost finished and mine in pre-production? Do you order something with bare bones config? My order was everything top of the line, except a TB SSD.

    Looking forward to getting mine..I already bought an HP 6th gen laptop and the highest config of the Microsoft Surface Book
     
    jasonj566, Oct 26, 2015
    #18
  19. jedolley

    jedolley Notebook Evangelist

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    I ordered the i7, 1080p, 16GB RAM, and 512GB SSD configuration.

    Like T2050, my ordered may have been "escalated"... I had emailed a sales rep due the coupon code I had used on a previously cancelled order was not working. He provided a replacement code and offered to expedite the order. I'm still not sure he did anything as other reps have found no mention of an expedite or anything on my order.
     
    jedolley, Oct 26, 2015
    #19
  20. jasonj566

    jasonj566 Notebook Consultant

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    Maybe because I ordered it with the touch 15.6" 4K Ultra HD (3840 x 2160) InfinityEdge touch screen, is the reason.
     
    jasonj566, Oct 26, 2015
    #20
  21. kent1146

    kent1146 Notebook Prophet

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    For what it's worth, it's not uncommon at all for a new model Dell laptop to take 4-6 weeks to create & deliver during launch.
     
    kent1146, Oct 26, 2015
    #21
  22. jedolley

    jedolley Notebook Evangelist

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    My order has been updated to SHIPPED! No tracking number yet, but this is a good sign.

    [​IMG]
     
    jedolley, Oct 26, 2015
    #22
    Dave12123!! and stackPointer2.0 like this.
  23. Lechux

    Lechux Newbie

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    Strange that they didn't update the delivery date. It won't be shipping for 3 weeks I guess :p
     
    Lechux, Oct 26, 2015
    #23
  24. Dave12123!!

    Dave12123!! Newbie

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    congratulations! when your order was placed? my estimate is 11/20....lol
     
    Dave12123!!, Oct 26, 2015
    #24
  25. jedolley

    jedolley Notebook Evangelist

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    I ordered on 10/8.
     
    jedolley, Oct 27, 2015
    #25
  26. T2050

    T2050 Notebook Deity

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    My order has a few extra stages, with the current stage being 2 days gone, so real soon it going to move to the next stage.
    So I would think the other one above shipped would be similar to mine, although few stages rolled into one at the end.

    I know soon as mine go to In transit, then it is about 2 days away.

    [​IMG]
     
    T2050, Oct 27, 2015
    #26
  27. oruvin

    oruvin Notebook Guru

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    Order date: 14/10/2015
    Estimated delivery date: 12/11/2015

    From UK. Got pretty good offer - £1412.00 for BNX5503 (instead of £1549.00 + £XX for Win10 Pro - basically the same as CNX5503, but with Win10 Pro and 1Yr ProSupport NBD warranty - i7-6700HQ, 4K Ultra HD InfinityEdge Touch, 16GB RAM, 512GB SSD, 84 Whr battery).
     
    oruvin, Oct 27, 2015
    #27
  28. flashheart8

    flashheart8 Newbie

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    A bit peed off now -
    Order date: 10/10/2015
    Estimated delivery date: 16/11/2015 ???????
    Same CNX5503 without your free stuff though.
    Still showing as pre-production
     
    flashheart8, Oct 27, 2015
    #28
  29. jedolley

    jedolley Notebook Evangelist

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    While this was a possibility, i'm glad its not the case. My tracking info finally updated and it's scheduled to be delivered on Thursday (2 day shipping).
     
    jedolley, Oct 27, 2015
    #29
  30. Lechux

    Lechux Newbie

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    Great! Keep us posted.
     
    Lechux, Oct 27, 2015
    #30
  31. Afy

    Afy Notebook Guru

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    Lucky you.. I do hope that you will post a complete review.
     
    Afy, Oct 27, 2015
    #31
  32. flashheart8

    flashheart8 Newbie

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    My delivery dates slipped from 16th Nov to.........Cancelled :(
    Hell of a parts delay!!
     
    flashheart8, Oct 27, 2015
    #32
  33. Afy

    Afy Notebook Guru

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    Why????
     
    Afy, Oct 27, 2015
    #33
  34. flashheart8

    flashheart8 Newbie

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    They don't have the parts to build the things yet so cancelling orders and hope you reorder to get the Dec delivery.
    Pro outfit Dell......
     
    flashheart8, Oct 27, 2015
    #34
  35. T2050

    T2050 Notebook Deity

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    My order has just move to "In Transit" which means it is about 2 days away, hoping that arrives on Friday, as no delivery over the weekend.

    Next stage after "In Transit" which details also says "Arrived in Main Hub", is "With Local Carrier". Once get to that stage, will be overnight.

    [​IMG]
     
    Last edited: Oct 27, 2015
    T2050, Oct 27, 2015
    #35
    jedolley likes this.
  36. stackPointer2.0

    stackPointer2.0 Notebook Consultant

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    Since almost all of us are either facing delays or had our orders cancelled, hopefully someone here can give us some reasonable reviews. It is still very weird to me that Dell has not lifted the review embargo.
     
    stackPointer2.0, Oct 28, 2015
    #36
  37. T2050

    T2050 Notebook Deity

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    I am think about doing a user review, such like I have done with HP laptops in the past. I would be opening it up unfortunately as I have it spec to my liking, and will only do so when I upgrade the SSD (want to change this in the short term cause it is only 256GB) and the RAM one day in the future. All depends if I get it before Friday or not.
     
    T2050, Oct 28, 2015
    #37
  38. szz

    szz Notebook Enthusiast

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    This morning mine was cancelled as well...

    The best of all, my sales agent still insists that it will be delivered early!
     
    szz, Oct 28, 2015
    #38
  39. T2050

    T2050 Notebook Deity

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    High chance my 4K will arrive tomorrow, has a tracking number and local carrier is usually overnight where I live, which is states as overnight on the courier company ticket :)

    [​IMG]
     
    Last edited: Oct 28, 2015
    T2050, Oct 28, 2015
    #39
  40. ratlov

    ratlov Notebook Enthusiast

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    I just got info from Dell Poland that my order will probably get delayed, but they don't get a response from factory lately (lol) so they can't give me specific dates.

    I wish I was one of the guys waiting for delivery!
     
    ratlov, Oct 29, 2015
    #40
  41. Lechux

    Lechux Newbie

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    Which version did you pick and what is the estimated delivery date?
     
    Lechux, Oct 29, 2015
    #41
  42. ratlov

    ratlov Notebook Enthusiast

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    i7 / 4k / HDD
    estimated delivery date: 17.11

    Update:
    Now my order got cancelled as well. Just great...
     
    Last edited: Oct 29, 2015
    ratlov, Oct 29, 2015
    #42
  43. fred2028

    fred2028 Sexy member

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    Ordered my laptop Oct. 9 and its still preprod ... with estimate 11/12 ... is that normal? thats like 2 weeks away with no progress
     
    fred2028, Oct 31, 2015
    #43
  44. fiendfyre

    fiendfyre Newbie

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    Mine (i7/256gb SSD/8gb/1080p) was ordered on October 22nd and I just received it about 30 seconds ago.
     
    fiendfyre, Oct 31, 2015
    #44
  45. dnaxx

    dnaxx Notebook Guru

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    Please post some pictures. Thanks :).
     
    dnaxx, Nov 1, 2015
    #45
  46. Thysanoptera

    Thysanoptera Notebook Consultant

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    What really grinds my gears is that you can order this right now, get some discount from a rep, and you will get it sooner (and cheaper) then if you preordered this early October. Mine is from Oct 10, US, shows still in pre-production with ETA Nov 17th, while other are posting here who ordered later and are in later stages (or even got it already). If I ordered this today the ETA would be Nov 13. How does it even make sense.
     
    Thysanoptera, Nov 1, 2015
    #46
  47. mal.ente

    mal.ente Notebook Enthusiast

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    Ordered mine (Dell XPS 15 + USBc to Ethernet adapter) on 21th of October.
    It was canceled and reordered by Dell production on the 29th of October due to incompatibility of configuration.
    That confused me alot, but there was no delay in delivery. Delivery date is still 19th of november.
    It left production today and is now on the way from China to Germany. I hope it will arrive earlier.

    Does anyone know, when the notebook sleeve "Dell Premier (M)" will be available?
    This one is listed under accessories for the new Dell.
     
    Last edited: Nov 3, 2015
    mal.ente, Nov 3, 2015
    #47
  48. pcguy2

    pcguy2 Notebook Enthusiast

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    This makes me SO ANGRY!!! Ordered mine on October 10th. i7/4K/16GB/256SSD. Just changed to "In Production" status yesterday. Estimated delivery 11/12

    What the hell Dell???? You are not even honoring the order of when these were placed? GAHHHHHH
     
    pcguy2, Nov 4, 2015
    #48
  49. Thysanoptera

    Thysanoptera Notebook Consultant

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    If I were you I'd just cancel and order from Microsoft store. You'd get it this Friday. Dell messed up this whole pre-order deal big time, they fulfill current orders while old ones are in limbo. Mine is still in pre-production, since Oct 10. After arguing with them they gave me next day shipping and $100 off, that's the only reason I didn't cancel yet. I want the FHD screen so I can't get it from elsewhere.
     
    Thysanoptera, Nov 4, 2015
    #49
  50. eggybread

    eggybread Newbie

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    UK model. 4k/16gb/512gb/84WHr. Ordered 5 Nov. Estimated delivery date 18 Dec. That's six weeks. Wow. Cousins Furniture turn around sofas quicker than that! In pre-production at the moment (of course)

    Hopefully though, it also means the the ever growing list of niggles that crop up in the forums here will be ironed out by the time they get to build mine. eg. coil whine, substandard keyboard (esp. space bar), audio issues
     
    eggybread, Nov 9, 2015
    #50
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