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    Dell 9550 and usb-c to network dongle

    Discussion in 'Dell XPS and Studio XPS' started by thestaar, Dec 27, 2016.

  1. thestaar

    thestaar Newbie

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    I cant get the damn dongle to connect to my router, it says "unidentified network" and I have no network access.

    I tried with DHCP and manual, doesnt work. I see no activity in the routers network log.
    I tried different cable, reboot and deleting the realtek network card in device manager.

    The USB ports on the dongle seems to work though.


    https://s29.postimg.org/4ljzgspzr/fasttech2323.jpg

    The dongle is from fasttech and is this one https://www.fasttech.com/products/5675900
     
    thestaar, Dec 27, 2016
    #1
  2. thestaar

    thestaar Newbie

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    Update!

    Got it to work, followed this tutorial, never heard of this before. A little bit weird. but works!
     
    thestaar, Dec 27, 2016
    #2
  3. PhilTheHill

    PhilTheHill Notebook Enthusiast

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    I use a similar adaptor (but USB 3) and very occasionally have had the same problem. My solution was to use the Device Manager to uninstall the "Realtek USB GbE Family Controller" and after reboot everything works as expected. Not sure if your fasttech device has the same chip but it's a very common component so the chances are that it does.
     
    PhilTheHill, Dec 28, 2016
    #3
  4. thestaar

    thestaar Newbie

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    Yeah, I tried the uninstall thing but didnt work for me.
     
    thestaar, Dec 28, 2016
    #4
  5. PalladiumFR

    PalladiumFR Notebook Enthusiast

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    I had the same problem a few days ago (Dell adaptater). I fixed it by assigning an IP address manually and it worked instantly.
     
    PalladiumFR, Dec 31, 2016
    #5