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    Dell 9570 Battery Issue??

    Discussion in 'Dell XPS and Studio XPS' started by Safetyman71, May 31, 2018.

  1. Safetyman71

    Safetyman71 Newbie

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    So I just received my new Dell XPS 9570 and decided to check on battery performance and ran a battery report. I noticed that my battery is not even charging up to the full design capacity (97003 Design Capacity vs 87438 Full Charge Capacity). Its a brand new battery. Any insight on this? Anyone else with the new Dell XPS 9570 having the same issue?
     
    Safetyman71, May 31, 2018
    #1
  2. teq9er

    teq9er Notebook Geek

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    Both HWInfo and Throttlestop shows my battery on a full charge as 87348 also. Could be battery wear although it's new. Maybe a calibration might fix it.
     
    teq9er, Jun 11, 2018
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  3. Eason

    Eason Notebook Virtuoso

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    Both my batteries (new and replacement) say 87Wh as well. I wonder if this is by design, or marketing fluff about a 97whr?
     
    Eason, Jun 12, 2018
    #3
    jeremyshaw likes this.
  4. abujafar

    abujafar Notebook Evangelist

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    What problems did your first unit have?
     
    abujafar, Jun 12, 2018
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  5. Eason

    Eason Notebook Virtuoso

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    Just the battery. I had it serviced.
     
    Eason, Jun 13, 2018
    #5