I ordered a bluetooth 370 for my 1645 and have been trying to get it to work all day. I installed it into my system, then ran the driver installation from the Dell support website.
The driver install seemed to have completed successfully, but upon reboot, Device Manager shows that the driver software isn't present. When I try to run it (both automatic and selecting the driver manually), it says it has found the software but failed due to: The system cannot find the path specified.
I've tried reinstalling, using the version posted in the latest drivers thread on this forum (which results in the same thing), trying software from Broadcom directly (it says it can't update the software and to contact the manufacturer).
In the process of that, it's managed to corrupt my video, audio and wireless drivers multiple times, so I have to keep reinstalling those as well.
I've spent the last six hours installing, uninstalling, reinstalling and trying everything I can.
I did find this in the Event Log:
I appreciate any ideas anyone has. This has got me to my wits end.
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Solved this. Here's the solution, I hope it can help someone else.
I found c:\windows\inf\setupapi.dev.log, it contained error messages about missing files. Searched for those files, found them and copied them to c:\windows\inf. Worked like a charm.
Dell Bluetooth 370 on 1645
Discussion in 'Dell XPS and Studio XPS' started by jefwic, May 3, 2010.