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    Dell Canada XPS Sales Assistance Thread : Post here for help with Dell sales

    Discussion in 'Dell XPS and Studio XPS' started by Rachid@Dell, Jul 3, 2012.

  1. joshuajag

    joshuajag Notebook Consultant

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    :( That's disappointing... Do you think it will be available this fall/end of summer??
     
    joshuajag, Jul 24, 2012
    #51
  2. Kaso

    Kaso Notebook Virtuoso

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    Amith, Bill refuted what you had written above, characterizing it as misinformation.

    Can you please do further verification and issue a formal Dell response to my serious question? Thanks in advance.
     
    Kaso, Jul 24, 2012
    #52
  3. Amith@XPS

    Amith@XPS Company Representative

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    Hi Kaso,

    I am sorry ,My mistake ,
    " msata is an accelerator, not a data storage device" Windows 7 is installed on the main storage drive
     
    Amith@XPS, Jul 25, 2012
    #53
  4. Chagi@XPS

    Chagi@XPS Company Representative

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    Hi Everyone..

    Back to School is on the cards...

    If you are looking for help with a new purchase quote, or any general sales issues, please send a PM to either of us Chagi, Tarik or Amith.
    Also post some sort of “sent you a PM” comment on this thread. If you need any other kind of assistance related to sales or order process, please PM one of them, and explain your situation.
    Please feel free to post any other questions or concerns you may have. I will do my best to keep up.

    Thanks
    Chagi
     
    Chagi@XPS, Jul 30, 2012
    #54
  5. otakumaster

    otakumaster Newbie

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    Nice to see a thread dedicated to support for Canadians :D. It seems the 512GB SSD has finally been added to the Dell Canada website.
     
    otakumaster, Jul 30, 2012
    #55
  6. jeremfg

    jeremfg Notebook Consultant

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    Yeah.... An improvement... Now we have 5 choices! Maybe it'll increase to a point where all combinations will be offered, since we can't customise!
     
    jeremfg, Jul 31, 2012
    #56
  7. Chagi@XPS

    Chagi@XPS Company Representative

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    Great Guys...Let me know.. once you decide on anything specific...we can move furhter...

    Thanks
    Chagi
     
    Chagi@XPS, Jul 31, 2012
    #57
  8. jeremfg

    jeremfg Notebook Consultant

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    Do you guys have any contacts on the SMB side?

    I'm really interested in the Latitude E6530, specially with the current discounts!
     
    jeremfg, Jul 31, 2012
    #58
  9. joshuajag

    joshuajag Notebook Consultant

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    Hey Chagi, I sent you a PM.
     
    joshuajag, Jul 31, 2012
    #59
  10. Chagi@XPS

    Chagi@XPS Company Representative

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    Thanks Josh... I have replied on a PM.. Let me know once you review that.. :)
     
    Chagi@XPS, Jul 31, 2012
    #60
  11. joshuajag

    joshuajag Notebook Consultant

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    Thanks! :)
     
    joshuajag, Jul 31, 2012
    #61
  12. Chagi@XPS

    Chagi@XPS Company Representative

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    Josh.. I have sent you a Quote.. let me know what you think :)

    Regards
    Chagi
     
    Chagi@XPS, Aug 1, 2012
    #62
  13. Chagi@XPS

    Chagi@XPS Company Representative

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    @Jeremfg... You can send me a PM with details ...I take care of SMB as well...
     
    Chagi@XPS, Aug 1, 2012
    #63
  14. jeremfg

    jeremfg Notebook Consultant

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    Done! Just sent you a PM!
     
    jeremfg, Aug 1, 2012
    #64
  15. Chagi@XPS

    Chagi@XPS Company Representative

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    @Jeremfg.. sent you a PM... will get you the Quote later today!
     
    Chagi@XPS, Aug 2, 2012
    #65
  16. otakumaster

    otakumaster Newbie

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    I'm curious as to why the prices have gone up by 50 dollars for all the models? Except for the 512GB SSD model which has gone up by $200?? Why the increase in price when there are obviously problems with performance? :confused:

    edit:
    Seems the XPS 15 has been taken down from the US side, but the price went up on the Canadian side lol? :err:
     
    otakumaster, Aug 3, 2012
    #66
  17. Chagi@XPS

    Chagi@XPS Company Representative

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    @otakumaster...These prices/promotions keep changing every two weeks.. sometimes better price or better spec...If you can let me know the exact spec with a price..earlier and current.. then i can get you the right price

    Thanks
    Chagi
     
    Chagi@XPS, Aug 3, 2012
    #67
  18. sawyerzns

    sawyerzns Newbie

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    hi
    what i really care is temperate .
    the last generation xps is easy to over about 80'c. so what about the new generation.
    will, i like the appearance and screen and key and even value. but when i running some complex game the temperate really confuse me.
    can anybody give some review about the temperate for me? thank u
     
    sawyerzns, Aug 4, 2012
    #68
  19. codred2

    codred2 Notebook Consultant

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    Hi,
    I do not know the temps while playing a game, but I converted some video files, the CPU was working at full speed and the temps were around 90'C.
    View image: CPU Z
    With my XPs 16 the max temps were between 65-75'C.....Different hardware.
     
    codred2, Aug 4, 2012
    #69
  20. Chagi@XPS

    Chagi@XPS Company Representative

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    Hey @Jerem.... I have got the order placed and sent you the details of order confirmation.. The Laptop will get into production once transaction is cleared.. You can review and advise in case of questions...

    Thanks
    Chagi
     
    Chagi@XPS, Aug 6, 2012
    #70
  21. jeremfg

    jeremfg Notebook Consultant

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    I appreciate you keeping me updated... saw the "order confirmation" email today...

    Do you have any more information about the expected ship date, how it works or how accurate it is? Currently, it's showing august 30th... Was hoping to have it in time, before the begginig of my last semester at university, which begins on the 27th. I'm gonna need it to finish the developement of our completely autonomous UAV! ;)

    By the way, I've associated this new customer account number and order to my old Dell account, so now I can see the order on my account page!

    Thanks again for making this experience as pleasurable as it was! Dell still lives up to it's reputation, service wize!
    Now if only we could say the same about the customization of consumer products...

    Anyway... Very helpful... Definitely gonna recommand you to others!
     
    jeremfg, Aug 7, 2012
    #71
  22. Chagi@XPS

    Chagi@XPS Company Representative

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    Thanks again @Jeremfg... I will keep you posted on the ship date as well as the tracking details..Once the machine gets into production will update you..Hopefully you should have your machine in time for your last semester :)

    Regards
    Chagi
     
    Chagi@XPS, Aug 7, 2012
    #72
  23. xnap30

    xnap30 Notebook Evangelist

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    Can you also help with US XPS sales?
     
    xnap30, Aug 7, 2012
    #73
  24. Crest14

    Crest14 Newbie

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    Just a quick question here
    I've seen many Dell desktops and laptops making their way to Costco. At first, I planned on buying the Dell XPS 13 from Costco. However, with the release of Dell XPS 14 & 15, I have decided to opt out for probably the 15inch. Since these laptops were released at the end of June, I was wondering how long it will take until Costco begins selling them. I know with the XPS 13, it was relatively soon after it was released, so I was wondering if you could provide me with any information on when the Dell XPS 14 & 15 inches should be selling at Costco, if at all. If not, guess i'll be deciding between the current Dell XPS 13 & Inspiron models sold at Costco. Thanks.
     
    Crest14, Aug 7, 2012
    #74
  25. Chagi@XPS

    Chagi@XPS Company Representative

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    Hi @Xnap30... can you PM your details and i will forward them to one of the US guys and they would follow up with you..
     
    Chagi@XPS, Aug 7, 2012
    #75
  26. Chagi@XPS

    Chagi@XPS Company Representative

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    Hi @Crest14...Generally a limited number of specs/models are displayed and sold at Costco...It mostly depends on what kind of options they need and what we can offer..normally any new release will take about 3-6 months for them to put up...will let you know incase of any updates...or if you decide on any machine then let me know the online configuration and price.....will check out what best i can do for you..

    Thanks
    Chagi
     
    Chagi@XPS, Aug 7, 2012
    #76
  27. Chagi@XPS

    Chagi@XPS Company Representative

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    Students only! We have two exclusive offers for you - get an Xbox 360 with select PCs OR spend $750+ on select PCs and get $100 off instantly”
     
    Chagi@XPS, Aug 13, 2012
    #77
  28. Amith@XPS

    Amith@XPS Company Representative

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    Amith@XPS, Aug 13, 2012
    #78
  29. Chagi@XPS

    Chagi@XPS Company Representative

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    Check out for Best Selling Laptop and Desktop Deals - Let me know if you need any assistance
    Students Only Get a Xbox Special -
     
    Chagi@XPS, Aug 20, 2012
    #79
  30. Chagi@XPS

    Chagi@XPS Company Representative

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    Also look at Back to School -

    Students Only : Spend Some, Get Some
    Spend $750 - get an additional $50 off instantly.
    Spend $1000 - get an additional $75 off instantly
    Spend $1250 or more - get an additional $100 off instantly

    Reach out to me for questions - Thanks Chagi
     
    Chagi@XPS, Aug 20, 2012
    #80
  31. Chagi@XPS

    Chagi@XPS Company Representative

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    Hey @Jerem... I see the order was shipped on 20th.. :) as discussed...you recieved it before the start of your sem.. :thumbsup:
     
    Chagi@XPS, Aug 21, 2012
    #81
  32. Amith@XPS

    Amith@XPS Company Representative

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    Amith@XPS, Aug 27, 2012
    #82
  33. Chagi@XPS

    Chagi@XPS Company Representative

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    xps13.jpg

    Have you checked out the new XPS Ultrabook ?
     
    Chagi@XPS, Aug 28, 2012
    #83
  34. Amith@XPS

    Amith@XPS Company Representative

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    Did you hear about our new XPS tablets?
     
    Amith@XPS, Aug 30, 2012
    #84
  35. Amith@XPS

    Amith@XPS Company Representative

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    …dynamic sound experience at your fingertips!

    Inspiron R Turbo comes with Skullcandy speaker and Waves MaxxAudio4 > http://dell.to/QUJZ8d
     
    Amith@XPS, Oct 2, 2012
    #85
  36. Amith@XPS

    Amith@XPS Company Representative

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    Amith@XPS, Oct 11, 2012
    #86
  37. Amith@XPS

    Amith@XPS Company Representative

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    Dell offers 64-bit ARM microserver proof-of-concept for hyperscale on the heels of Open Compute Summit momentum
     
    Amith@XPS, Feb 14, 2014
    #87
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