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    Dell Laptop Return

    Discussion in 'Dell XPS and Studio XPS' started by murk650, Dec 11, 2010.

  1. murk650

    murk650 Notebook Enthusiast

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    Hey all!

    I'm looking to return my Dell XPS 15. My preliminary search revealed that Dell has a within-21-days-of-shipping return policy. Unfortunately customer service lines are closed today so I was unable to confirm. Are any of you familiar with their return policies? Do I need to ship the computer back to them within 3 weeks of their ship date, or do I just need to confirm a return within the 3 weeks? Any help would be much appreciated. Thank you so much - happy holidays!

    Cheers.
     
    murk650, Dec 11, 2010
    #1
  2. waleed786

    waleed786 Notebook Evangelist

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    I believe you need to get the return approval and RMA number within the 21 days, if you want to double check, contact the online chat department which is open 24/7 heres the link: Dell - Welcome to Dell Sales Chat | Dell
     
    waleed786, Dec 11, 2010
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  3. bikerboy94

    bikerboy94 Notebook Evangelist

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    it is 21 days from shipping date.
     
    bikerboy94, Dec 12, 2010
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