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    Dell Studio XPS 1340 (Windows 7 x64) Locks up

    Discussion in 'Dell XPS and Studio XPS' started by eesteem, Jan 23, 2010.

  1. eesteem

    eesteem Notebook Enthusiast

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    Hello,

    Sometimes, for example, when I open a new tab in Google Chrome (not beta) and enter a web site, or click a link etc. the notebook locks up. This sometimes happens with other softwares, or just Windows softwares, or browsing files randomly.

    When it locks up, hard-drive is flashing and hard-drive activity not stopping. I am able to move the cursor, but I cannot click anywhere. Even I cannot open task manager, the ctrl-alt-del also doesn't work. I have to push the power button to reset the notebook.

    Notebook's specifications are:

    OS Version 6.1.7600 (Win7 64-bit RTM)
    Mobile DualCore Intel Core 2 Duo P8600, 2400 MHz (9 x 267)
    3840 MB (DDR3-1066 DDR3 SDRAM)
    NVIDIA GeForce 9400M G (2x256 MB)
    IDT 92HD73C1/92HDW74C1/92HDW74C2 @ nVIDIA MCP79/7A - High Definition Audio Controller
    WDC WD32 00BJKT-75F4T SCSI Disk Device (298 GB)
    Dell Wireless 1515 Wireless-N Adapter (192.168.1.10)


    All drivers, Windows and bios are up-to-date.

    Thanks for your help.
     
    eesteem, Jan 23, 2010
    #1
  2. mr_bots

    mr_bots Notebook Evangelist

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    Try doing a clean install of the chipset drivers from the nvidia website. The chipset is nForce 730i.
     
    mr_bots, Jan 23, 2010
    #2
  3. Charles P. Jefferies

    Charles P. Jefferies Lead Moderator Super Moderator

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    eesteem, do not cross post on these boards - it is against the forum rules. Your other thread has been deleted; thank you.
     
    Charles P. Jefferies, Jan 23, 2010
    #3
  4. eesteem

    eesteem Notebook Enthusiast

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    Thank you for your response. I've jost install the latest chipset driver from Nvidia web site. After a while, it's locked up again. This time I was using Firefox.

    This time I've waited about 4-5 minutes, and at the end I was able to use my computer again.

    Any other ideas? Thank you


    @Charles P. Jefferies I'm sorry I didn't know that. I'll be more careful.
     
    eesteem, Jan 23, 2010
    #4
  5. Zlog

    Zlog Notebook Deity

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    lock-ups with high HDD activity can indicate a hard drive failure is imminent. BACK UP YOUR DATERZ, just in case.
     
    Zlog, Jan 24, 2010
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  6. eesteem

    eesteem Notebook Enthusiast

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    Okay, I see. However, when I run the hardware diagnostic test no errors has been found. How can I issue this problem to Dell? Since there is not any problem on the diagnostic test, it's difficult the explain the situation.
     
    eesteem, Jan 24, 2010
    #6