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    Dell Waranty Question

    Discussion in 'Dell XPS and Studio XPS' started by Yonex204, Aug 26, 2008.

  1. Yonex204

    Yonex204 Newbie

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    Ok,
    so i bought an XPS m1530 3 months ago and it be working great for me but now i have this minor problem that really bothers me.
    My right internal speaker gives off a crackling staticky sound whenever i play music and its really bothersome.

    Will Dell warranty cover this?
    and does dell waranty cover shipping costs?
     
    Yonex204, Aug 26, 2008
    #1
  2. Cin'

    Cin' Anathema

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    Hey, and OUCH..that would probs hurt my ears ;) :)

    It should cover,...contact Dell and advise... ;)

    Do you have OnSite Service..where they come to your home or work???

    Cin ;) :)
     
    Cin', Aug 26, 2008
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  3. Yonex204

    Yonex204 Newbie

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    Ok good to know.
    -lol yeah it makes music really unenjoyable :(

    Onsite service? Could you give me a little bit more detail on how do i know if i do?
     
    Yonex204, Aug 26, 2008
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  4. fonduekid

    fonduekid JSUTAONHTERBIRCKINTEHWLAL

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    it should be in your purchase invoice.. something like 1 year or 2 year premium warranty or premium onsite NBD warranty or something like that..

    Or go to dell.com and enter your service tag and you should be able to see the information about your system and also the warranty.
     
    fonduekid, Aug 26, 2008
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  5. BatBoy

    BatBoy Notebook Nobel Laureate

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    I thought all XPS systems offer the first year as onsite NBD... ? I could be wrong. heh - now i'm curious.
     
    BatBoy, Aug 26, 2008
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  6. fonduekid

    fonduekid JSUTAONHTERBIRCKINTEHWLAL

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    Yeah Batboy, it was the basic stuff that came with all XPS and even when I got mine.. but then recently I saw for a week or so that they were charging for it separately... don't know if it was a website error here (which I don't think it was, since it was there for a week I guess)... anyways, but what you say is right.. forgot to mention that.. There should be a basic warranty of 1 year.. but I thought Yonex probably wanted to see the details or whatever...
     
    fonduekid, Aug 26, 2008
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  7. Yonex204

    Yonex204 Newbie

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    Alright thanks, so i guess i do have onsite service.
    and one more quick question before i send it in..
    If i send it now, would it use up my warranty?
    so would it be best to send it near the expiration of the warranty?
     
    Yonex204, Aug 26, 2008
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  8. paper_wastage

    paper_wastage Beat this 7x7x7 Cube

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    it wont use up ur warranty... ur warranty lasts for that set period... there isnt like a {2 uses} policy

    and its not NBD for xps... though they tend to be NBD

    and canada is sad...depot service :(
     
    paper_wastage, Aug 26, 2008
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  9. Cin'

    Cin' Anathema

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    Your *good to go* with your warranty until the epxiration.. ;) :)

    So no worries there!....Also, *sending it in* arghh that stinks! :(

    Well, at least it will be fixed..that's the brightside! :)


    Cin ;) :)
     
    Cin', Aug 26, 2008
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