Dell XPS 13 (2015) i7 QHD - Heating up???

Hello dear XPS 13 owners,

Just a quick question please. I purchased my XPS 13 (2015) i7 QHD last night and when I started using it at home, I noticed that it seems to be warm to the touch. I placed it on my lap and that is where I felt it get hot.

Is this normal? Is this laptop prone to heating issues or is there something wrong with my unit?

Thanks,

 

Do you have a temperature reading from your CPU or chassis? Without numbers, it's hard to give you a definitive answer on whether something is behaving normally.

Because what is warm to you may be uncharacteristically hot to someone else... Or unusually cool to yet another person.

 

Thanks Kent. Using OpenHardwareMonitor, I'm getting temperature reading of 64-65 celsius on both cores. I'm just downloading something at the moment and the laptop is sitting flat on a table.

The underside gets noticeably warm when the laptop is on, and I'm making this observation based on past experience using a Vaio Duo 13 for almost a year. The palmrest near the trackpad is a bit warm as I type (and I am in an airconditioned room at the moment).

Hope for advise.

 

i dont understand while it should be not normal when a laptop gets warm?!

 

65C isnt bad at all for a CPU under load. So lets just hope that your CPU happens to be under load .

Can you open task manager, and track CPU usage during this time? Try and see if you can nail down the process using CPU. It is possible that there is some kind of background app using CPU.

If your CPU is near jdle, and your laptop is still running at 65C, then that is unusual, and indicates something wrong. If you want to fix it yourself, it is usually caused by either a bad thermal paste job, or a defective fan on the CPU cooler. If you'd rather not deal with fixing it yourself or disassembling your laptop, call Dell and get them to fix it under warranty.