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    Dell XPS 13 9343 Trackpad Test

    Discussion in 'Dell XPS and Studio XPS' started by ankit255, Feb 22, 2015.

  1. ankit255

    ankit255 Notebook Enthusiast

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    Hello
    I got this laptop recently and found something odd with the trackpad and would appreciate if anyone else with the same laptop could test to see if the same or similar problem presents itself in their usage:

    Basically I have a problem where scrolling up using two finger scroll does not work at all for me or takes me longer to start scrolling when I use the right or left side of the trackpad but works fine in the center.

    1. In Internet Explorer, open a relatively big website to test scrolling
    2. Go to the bottom of the page
    3. Try scrolling up the page using "two finger swipe" on the center of the trackpad and remember the speed at which is scrolls
    4. Do the same but with the two fingers not in the center i.e. Both fingers on any one side but no finger close to the center "white line"

    When you do this, does the up scroll not work at all or take longer to kick in than when you use the exact center of the trackpad?
    I had similar trackpad problems with surface pro 3 which I returned to get this computer.
     
    ankit255, Feb 22, 2015
    #1
  2. GeorgeCat

    GeorgeCat Notebook Enthusiast

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    I've noticed that unless my fingers are near the center, then the trackpad will sometimes ignore my attempt to scroll.
     
    GeorgeCat, Feb 22, 2015
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  3. ankit255

    ankit255 Notebook Enthusiast

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    Ok so that's basically the exact same thing I noticed and wrote about. Thanks for the reply. Guess we'll just have to wait for MS to update their trackpad handling in windows.
     
    ankit255, Feb 22, 2015
    #3
  4. avalpert

    avalpert Notebook Consultant

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    Have you tried it with disabled active corners? It works for me fine when they are disabled but does seem to have issues when they aren't I assume because it is sensing for those gestures.
     
    avalpert, Feb 22, 2015
    #4
  5. Dextrosan

    Dextrosan Notebook Enthusiast

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    Where does one disable the active corners?
     
    Dextrosan, Feb 23, 2015
    #5
  6. granosalis

    granosalis Notebook Enthusiast

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    Charm menu ==> Settings ==> devices -> Mouse and touchpad. (By memory)
     
    granosalis, Feb 23, 2015
    #6
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  7. avalpert

    avalpert Notebook Consultant

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    I have Classic Shell installed and can do it in those settings.
     
    avalpert, Feb 23, 2015
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  8. Richhy

    Richhy Notebook Enthusiast

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    What is classic shell and how can one get it?
     
    Richhy, Mar 2, 2015
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  9. avalpert

    avalpert Notebook Consultant

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    It's a free start menu replacement - my primary use for it is to make Windows 8 usable

    http://www.classicshell.net/
     
    avalpert, Mar 2, 2015
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  10. jajo42

    jajo42 Newbie

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    first thing i install on a fresh machine. more important then drivers! :D

     
    jajo42, Mar 2, 2015
    #10