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    Dell XPS 15 L502x Charing Issue?

    Discussion in 'Dell XPS and Studio XPS' started by corn4ahead, Feb 18, 2014.

  1. corn4ahead

    corn4ahead Notebook Guru

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    Hello, I have an issue when trying to charge my battery. I have a third party battery that is honestly not very good but it is what it is. Anyway, the problem is that when I plug in my power supply to my battery, it says that it is plugged in but the battery is not charging. Now, I have gone through the protocol trying to resolve this problem. I have uninstalled the Microsoft ACPI-Compliant Control Battery Method multiple times. I have also ordered a new power supply as my OEM one was a bit frayed but was still working (temperamentally, however).

    The specs of those power supplies are as follows:
    OEM: Input: 100-240V ~ 2.5A 50-60 Hz
    Output: 19.5V ~ 6.7A

    Aftermarket one: Input: 100-240V ~ 2.0A 50-60 Hz
    Output: 19.5V ~ 4.62A

    Also, I do get an error every time I boot up the system saying that "WARNING: the battery is not recommended for this system, it will not charge, press F1 to continue or F2 to run setup."
    My question is, why is my battery not charging and how can I go about combating this issue. Thanks again.

    EDIT: The battery I have in right now is brand new. I have burned through 3 previous ones however. This is the battery I have.

    LDE261 - XPS L502x - Dell - Notebook Battery - Batteries and Battery Chargers - Laptop Batteries, Digital Camera Batteries, Camcorder Batteries, Rechargeable Batteries, Notebook Adapter, Li-ion Batteries, Smart Phone Batteries at Battdepot USA

    I understand that the warning message says that the battery will not charge but like I said, this is my fourth battery of that brand and they all charged fine even though that message would appear on start up for all of them.