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    Dell XPS 1645

    Discussion in 'Dell XPS and Studio XPS' started by Aurum, Oct 17, 2010.

  1. Aurum

    Aurum Notebook Enthusiast

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    I bought one of those and felt good about it. Until 2 days after that.

    My system keeps throttling like mad. And its temperatures are insane!
    I've compared it with my friends who have similar configs on HP and Asus and the difference is just tremendous.

    Is there anyway I can get a replacement system or get something changed or something?
     
    Aurum, Oct 17, 2010
    #1
  2. seeker_moc

    seeker_moc Notebook Virtuoso

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    seeker_moc, Oct 17, 2010
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  3. Aurum

    Aurum Notebook Enthusiast

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    I do believe its the CPU.
    Its temperatures are insane!

    It topped at 87-88 on the 4 cores in idle (8 tabs on firefox, garena, pidgin, nod32, comodo)
     
    Aurum, Oct 17, 2010
    #3
  4. Brendanmurphy

    Brendanmurphy Your Worst Nightmare

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    You got a dud then. No way your cpu should be anywhere near that idle. Idle should be 45c - 55c. load <80c
     
    Brendanmurphy, Oct 17, 2010
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  5. seeker_moc

    seeker_moc Notebook Virtuoso

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    That is insane. I idle 48-54 CPU usually, and max at around 84 under 100% load. There's absolutely something wrong, with temps that out of whack, either you have a defective CPU, or maybe your heatsink/fan/thermal pad assembly is defective or incorrectly installed.

    Give Dell a call, they should have a technician to you next day. Give them a chance to fix it first, and see how you like it when it's working the way it should.
     
    seeker_moc, Oct 17, 2010
    #5
  6. gpig

    gpig Notebook Deity

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    As already stated.. The CPU temp should be in the 50C range when idle.

    Did you buy it new? If so I'd consider dumping the system entirely. Why settle for a "repair" when you paid for a perfect system?
     
    gpig, Oct 17, 2010
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  7. Aurum

    Aurum Notebook Enthusiast

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    I'll contact Dell about it.

    PS: While turning on the PC, the cores start at 57-60 :|
     
    Aurum, Oct 17, 2010
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  8. Cin'

    Cin' Anathema

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    I would suggest either a new replacement or a refund, especially if you just received your 1645 and you are well w/in the 21 days. Just my opinion. I would not want to have to have a Technician fix such an issue on a brand new lappy...


    Cin...
     
    Cin', Oct 17, 2010
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  9. Aurum

    Aurum Notebook Enthusiast

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    Laptop's 4 months old now. I was quite a bit away from civilization for the time being, so I could only get it service now :/

    So I contacted a Dell rep, he gave me a BIOS update and a GFX update.

    I did that and the core temperatures jumped to an average of 75 idle. I'll just e-mail that guy again and ask him about it. I switched out to power saver and the temperatures are somewhat stable at 55-57C
     
    Aurum, Oct 18, 2010
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  10. Aurum

    Aurum Notebook Enthusiast

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    Another issue. My DVD-RW drive just vanished(not physically).
    No mention in drive manager or disc management.
    I also have 2 unidentified base system peripherals in my device manager...?
    Any help appreciated.... A lot.
     
    Aurum, Oct 18, 2010
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  11. Aurum

    Aurum Notebook Enthusiast

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    So I'm getting product replacements by Friday. Lets see.
     
    Aurum, Oct 19, 2010
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  12. Aurum

    Aurum Notebook Enthusiast

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    About everything got replaced. Temperatures are good. Whoop-de-doo.

    Sad part being I realized that this machine throttles. The older one could've too though.

    My brother told me to try prime95+furmark on full brightness(I work on zero brightness, these screens are bright enough to burn your souls) and my multipliers dropped from a solid 12 to a weak 9 :/
     
    Aurum, Oct 23, 2010
    #12