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    Dell XPS L502X screen problem, please help

    Discussion in 'Dell XPS and Studio XPS' started by anthony346, Oct 24, 2012.

  1. anthony346

    anthony346 Newbie

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    Hey guys,
    I wonder if you can help me, been using my L502x a small while now and recently i have noticed a problem which keep reoccurring. If i leave the laptop alone for a while and the screen dims, when i move the mouse the use the laptop again the screen is really bright, almost like the contrast is set waaay to high. This lasts until i use the laptop, change web page minimize something ect, it doesnt just go away, it fades away. Its a little weird. I tried to screen shot it, but the screen shot came out fine, so i cannot work it out.
    Any ideas?

    Many thanks
    Anthony
     
    anthony346, Oct 24, 2012
    #1
  2. Dellswapnajan

    Dellswapnajan Company Representative

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    Hi,

    You may consider upgrading the BIOS, after that please re-install the video drivers, Chipset drivers and the Quickset application. As this system supports Optimus technology you will have to re-install both the video drivers. Please find below the link for the Dell driver support page, you may use the same to download and install the drivers.

    Drivers and Downloads | Dell [United States]

    I hope this helps, please do write back in case you need any further assistance.

    Thanks and Regards
    Swapnajan M C
    #iworkfordell
     
    Dellswapnajan, Oct 29, 2012
    #2
  3. bertbert

    bertbert Newbie

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    I have been having this same prob since march... non of the suggested solutions are helping... ?
     
    bertbert, Nov 17, 2012
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  4. mask90

    mask90 Newbie

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    Hi....I have been having the same problem for a while now....Have you figured out a solution to this problem??...If yes, could u please share with me, as to what helped you to overcome this screen problem..

    Thanks !!
     
    mask90, Feb 18, 2013
    #4