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    Dell XPS L502x Refresh Rate problem?

    Discussion in 'Dell XPS and Studio XPS' started by Kevarmy1337, Sep 6, 2012.

  1. Kevarmy1337

    Kevarmy1337 Notebook Enthusiast

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    Hello everyone,
    im getting quite annoyed with my L502x laptop as whenever i play games or watch films there's this constant flicker going up and down the screen as tho the refresh rate cant keep up. it only happens in games and films on the laptop but when i connect my laptop to the TV it happens on everything. if i load a webpage it flickers if i scroll down the page it flickers its driving me nuts.. anyone know how i can stop this??

    Cheers,
    Kev

    my rig:
    Dell XPS L502x
    Windows 7 x64 ultimate
    8GB DDR3
    Nvidia GT525M
    640GB hard disk
    1000GB hard disk (removed dvdrw and added caddy)
     
    Kevarmy1337, Sep 6, 2012
    #1
  2. Dellswapnajan

    Dellswapnajan Company Representative

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    Hi kevarmy1337,

    This could be because of the graphic card driver. Please uninstall and re-install the latest Driver for Nvidia GT525M. You may use the link mentioned below to download the latest driver available for this graphic card.

    Drivers | GeForce

    Having installed the graphic card driver, please check the refresh rate settings in the Nvidia Graphic Control and confirm if it is set to the best value available. Also, do consider updating the BIOS, to the latest version. The “A11 BIOS” version is now available for this System. Please use the link mentioned below to download and install the latest BIOS for the ‘XPS L502x’.

    Drivers and Downloads | Dell [United States]


    I hope this helps. Please do write back in case you need any further assistance on the same.

    Thanks & Regards
    Swapnajan MC
    #iworkfordell
     
    Dellswapnajan, Sep 6, 2012
    #2
  3. Kevarmy1337

    Kevarmy1337 Notebook Enthusiast

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    hi thanks for the reply, i have a11 bios installed and ive tested the latest whql driver and also the latest beta driver from nvidia's website and both have the same flickers, the refresh rate in the nvidia control panel i cant change as its stuck at 60hz? ive formatted by system and re-installed windows with all the latest drivers and its still the same :(
     
    Kevarmy1337, Sep 6, 2012
    #3
  4. Dellswapnajan

    Dellswapnajan Company Representative

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    Kevarmy1337,

    This looks like an issue with the Graphics card. Please login to the BIOS Screen and check if the screen flickers in the BIOS as well. You may run a diagnostics to confirm that the LCD is fine.

    Hold down the key ‘D’ and power on the system to run test on the LCD. If the LCD test completes without any issues, consider replacing the Graphics card. Do let us know if this system is still in Warranty.

    Please do write back in case you need any further assistance.

    Thanks & Regards
    Swapnajan MC
    #iworkfordell
     
    Dellswapnajan, Sep 10, 2012
    #4