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    Dell XPS L511Z - overheating, battery disabling

    Discussion in 'Dell XPS and Studio XPS' started by sandellie4, Aug 19, 2012.

  1. sandellie4

    sandellie4 Newbie

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    I love this laptop, have had it almost two years and have an extended warranty. But all of a sudden, I started getting errors that the unit was overheating and then was notified that the battery was being disabled. I turned it off and let it cool, but now it won't work on battery at all. It only works when I plug the laptop into a wall socket.

    I thought maybe I needed to replace the battery (not covered by the warranty, which I expected), but when I contacted Dell Support, I was informed that the battery is no longer available. Seriously? I bought it less than two years ago.... Could something else be wrong with the unit? If it's not the battery itself, maybe there's something else I can do?

    Please help! School starts in three weeks!

    Sandy
     
    sandellie4, Aug 19, 2012
    #1