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    Dell XPS M1530 help (won't start properly)

    Discussion in 'Dell XPS and Studio XPS' started by Scofield, Jul 19, 2009.

  1. Scofield

    Scofield Newbie

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    To start off, here is some background information. I've had the xps m1530 since June/July of last year and haven't had too many problems, except the one I am currently having.

    The laptop was working fine this morning, but sometime around 2:00pm, it stopped working propely. The internet at my house is retarded and goes on the fritz every so often, so I restarted the laptop in hopes that it would help (I didn't think it would, but I wanted to try something). Well, when it was coming back on, it suddenly stopped working.

    It came to the screen where you type in your password, and when I entered it, it said "Welcome" for like 5 minutes. It just sat there on the login page with "Welcome" as if it were loading, and then after about 5 minutes it went to the desktop. It sat here for 5 minutes or so and wouldn't allow me to do anything. I couldn't click any icons, or go to the program bar, or do ctrl-alt-delete or anything. It was frozen, but I could still move my mouse around.

    Then the screen went black and an error box popped up but it froze with the error box up before it could tell me the error. So it was a black screen with a grey error popup, but you couldn't tell what the popup said.

    So I shut it down (pressing the button on the laptop), and it does the same thing over and over again. It either doesn't load completely (stays on "Welcome") or it does the black screen/error box after it freezes on loadup. It also occasionally wants to do a disk read when I bootup, and goes through a ton of processing before it boots up, but once it finishes the disk read, it goes straight to the "Welcome" problem.

    I tried starting in Safe Mode but it too won't load all the way and freezes. Does anyone have any idea what is wrong and/or how to fix it?
     
  2. Relativity17

    Relativity17 Notebook Evangelist

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    Grab your Vista DVD, boot from that, and use it to run system restore to an earlier date.
     
  3. Scofield

    Scofield Newbie

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    What do I do if I don't have any system restore points?
     
  4. Zaraphrax

    Zaraphrax Notebook Consultant

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    Try a repair install. Otherwise, just back everything up and reinstall.
     
  5. Scofield

    Scofield Newbie

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    How do I back everything up when I can't even logon to my desktop?

    It freezes up either before I get to my desktiop, or right after I get there.
     
  6. Scofield

    Scofield Newbie

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    I got it working in Safe Mode and put some of my more important files on a flash drive.

    I lost a lot of things I wanted, but I'll live. I reformatted it, and it's working fine again. I have no idea what happened, but I hope it's not a reoccurring problem.