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    Dell XPS Warranty questions

    Discussion in 'Dell XPS and Studio XPS' started by paper_wastage, Jul 13, 2008.

  1. paper_wastage

    paper_wastage Beat this 7x7x7 Cube

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    i sprung for the 4yr warranty and accidental damage for my XPS m1330, but i have a few questions... technically its a 'complete care' package, so.

    1)Invoice doesn't say anything about next-business-day, so how long is a typical time between call+service?

    2)Onsite service means they come to wherever I am right?

    3)kinda weird they say inspiron in the invoice, though i think its because xps used to be called "inspiron xps"

     
    paper_wastage, Jul 13, 2008
    #1
  2. atbnet

    atbnet Notebook Prophet

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    Yes, in the U.S it is next business day in home service.
     
    atbnet, Jul 13, 2008
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  3. stevey5036

    stevey5036 Notebook Evangelist

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    On-site is next business day service in most cases, that is if they can find a technician within your area that is able to allocate enough time for a job.

    The XPS series is technically referred to as an Inspiron (XPS Inspiron)
     
    stevey5036, Jul 14, 2008
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