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    Dell Xps 1730 delivered and minor scratches

    Discussion in 'Dell XPS and Studio XPS' started by MINUS12, Mar 20, 2008.

  1. MINUS12

    MINUS12 Newbie

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    Hi my fellow xps worshippers :D


    Ordered a dell xps 1730 and got it last friday but i was away and my wife collected it. I came back home today from work abroad and was looking forward to testing out this beast.


    Anyway i unpacked it and took out the laptop and took off the plastic protecting the keyboard and chassis and their were about 3 scratches on the keyboards :eek:


    What do you reckon i should do , as i really want too keep this as im taking it abroad with me on sunday. But at the sametime i was bit annoyed because i paid nearly £2000 pound.


    What will dell do :confused:
     
    MINUS12, Mar 20, 2008
    #1
  2. Sindarwin

    Sindarwin Notebook Enthusiast

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    could try to buff out the scratches yourself. But if they are not noticeable then dont worry most people will be staring at your kick ass lcd lights
     
    Sindarwin, Mar 20, 2008
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  3. pixelot

    pixelot Notebook Acolyte

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    If it's really quite bad, you can always chew Dell out. :p
     
    pixelot, Mar 20, 2008
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  4. rexibaby987

    rexibaby987 Notebook Evangelist

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    Use plexus. It repair scratches.
     
    rexibaby987, Mar 20, 2008
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  5. duane123

    duane123 Notebook Consultant

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    Call them and they will send a tech out to replace the lid.
     
    duane123, Mar 20, 2008
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  6. ACHlLLES

    ACHlLLES Notebook Virtuoso

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    Ask for keyboard replacement. It's pretty easy. Scratches on chasis ... if it's easy part to replace, ask for this also.
     
    ACHlLLES, Mar 20, 2008
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  7. philly Dog

    philly Dog Notebook Consultant

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    scratches on a brand new XPS might be worth something by way of compensation from a Dell rep. Give them a call, you`ve got nothing to lose.
     
    philly Dog, Mar 20, 2008
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  8. duane123

    duane123 Notebook Consultant

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    If you have at home service they will send out a tech and over night the parts. Just give em a call.
     
    duane123, Mar 20, 2008
    #8