Dell Xps 17o2x Major, Major Issues

I wonder if anyone else had such luck as mine:

problems: Flickering screen, touchpad semi working, screen flickers when dimmed/idle or when on battery power..

Well, since I purchased this machine I have had issues with flickering screen display. So, I called Dell, and the troubleshooted for hours and hours with no conclusion as of why the flickering was happening. So they decided to exchange the existent battery for r a new one. It did not work..After hours and hours of more troubleshooting the flickering problem persisted.. So then, they decided to replace the video card.. Nope, it also did not fixed. By then, and hours of constant problems..and ongoing troubleshooting I had enough (So I thought). With the problems continuing I contacted Dell asking for a computer replacement, and for my surprise they said it would be near impossible to do that. So, then the mother board gets replaced and the keyboard since the "" who came to "fix" it ended up braking the keyboard in the process of opening the computer case. I am not mentioning that the support people ended up installing wrong drivers on the machine during the "troubleshooting" endless sessions. So, today after 10 month I truly had enough. The screen still flickering. I said, or you give me a new machine or I will go to the authorities and do all that I can to have this machine replaced. After hours and hours of negotiation over the phone they finally agree to give me a replacement. For my desperation, I will have to settle for the same machine. One thing for sure, this was the last Dell of my life!

 

Just bad luck , sorry to hear that .