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    Dell support agent had to rebuild my order, wrong screen?

    Discussion in 'Dell XPS and Studio XPS' started by Velgauder, May 10, 2011.

  1. Velgauder

    Velgauder Notebook Guru

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    So 3 days after I placed my order on dell.com, I had a Dell support rep call me and tell me that there was "issues processing your order" and he had to rebuild the order by hand.

    My order was for two XPS 15s, when he rebuilt the order he only made one XPS 15, with worse specs, and it was STILL more expensive than the two I had ordered with my EPP. -_- He kept telling me on the phone that it was the exact same order, that he was just copying and pasting... not one thing was right, not even the correct number of units!

    So of course I had to call back and get that fixed asap. It seems like everything is fixed exactly how I ordered it originally now except one thing... the screen. The order says

    1 320-1673 15.6FHD TLF B+RGLED LCD L50xX

    I want the 1080p LED screen, is that the one? It looks like it is, except at the end it says LCD which is throwing me off. Any help would be appreciated!
     
    Velgauder, May 10, 2011
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  2. PeterUK

    PeterUK Newbie

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    FHD stands for Full HD which is 1080p. :)

    That one is a very nice B+RGLED 1080p screen, I wish the XPS 17 had that option (without 3D). :p
     
    PeterUK, May 10, 2011
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