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    Dell xps 14z usb very slow !!!

    Discussion in 'Dell XPS and Studio XPS' started by chienhcm, May 2, 2012.

  1. chienhcm

    chienhcm Newbie

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    Dear all !
    I recieved dell xps 14z 1 month ago every will ok ! only problem with usb working very slow when copy a lage file recieved message show error ms dos function. I tested with other dell xps 14z it got the same problem. :(
     
    chienhcm, May 2, 2012
    #1
  2. namaiki

    namaiki "basically rocks" Super Moderator

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    Have you tried copying to a different USB stick/HDD?
     
    namaiki, May 2, 2012
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  3. chienhcm

    chienhcm Newbie

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    yes I try with
    orther USB get the same proble, but when test with HDD it OK
     
    chienhcm, May 2, 2012
    #3
  4. namaiki

    namaiki "basically rocks" Super Moderator

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    What error message appears?
     
    namaiki, May 2, 2012
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  5. chienhcm

    chienhcm Newbie

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    chienhcm, May 2, 2012
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  6. xxgokouxx

    xxgokouxx Notebook Evangelist

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    so you're saying:

    1) You've tested with other USB stick devices and it gives you same problems.
    2) You've tested it on another XPS 14z and it gives you same error.
    3) You've tested with another USB HDD and it doesn't give you any problems?

    What I/O error usually means is that whatever you're using to plug it into your laptop, it's starting to fail, meaning read/write errors. Have you tried these devices that have failed on your 14z on another desktop/laptop besides another 14z?
     
    xxgokouxx, May 2, 2012
    #6
  7. chienhcm

    chienhcm Newbie

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    The USB is working good on another device !!!
    I thing some problem with I/O of xps 14z
     
    chienhcm, May 2, 2012
    #7
  8. Tsunade_Hime

    Tsunade_Hime such bacon. wow

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    Are you using the USB 3.0 or USB 2.0 slot? I would say update the chipset drivers.
     
    Tsunade_Hime, May 2, 2012
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  9. xxgokouxx

    xxgokouxx Notebook Evangelist

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    Agreed, this doesn't sound like a USB 3.0 problem, but a driver/chipset problem.
     
    xxgokouxx, May 2, 2012
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  10. Tsunade_Hime

    Tsunade_Hime such bacon. wow

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    USB 3.0 runs off a 3rd party chip, NEC or Renesas, could be a driver issue with those, whereas USB 2.0 is off the Intel chipset.
     
    Tsunade_Hime, May 2, 2012
    #10
  11. chienhcm

    chienhcm Newbie

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    USB 2.0 got the problem ( 3rd party is texas intruments). All driver will be update.
    If install only window and do not install any drivers then the USB work normal
     
    chienhcm, May 2, 2012
    #11
  12. Tsunade_Hime

    Tsunade_Hime such bacon. wow

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    Did you download the drivers from Intel's website or Dell's? Sometimes Dell's drivers are severly out of date.
     
    Tsunade_Hime, May 3, 2012
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  13. chienhcm

    chienhcm Newbie

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    All drivers updated from dell !!!
     
    chienhcm, May 4, 2012
    #13