The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Dell xps 15 9560 freezes

    Discussion in 'Dell XPS and Studio XPS' started by normi, Mar 19, 2017.

  1. normi

    normi Newbie

    Reputations:
    0
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    5
    Hi Everyone,

    I just got a new XPS 15 and when using chrome it lags/freezes. I read it was a bug with the GPU driver so I downloaded the intel driver and so far so good.

    However I have a few questions:
    1. Is everybody experiencing that bug or it just affects some units? I guess that if it happens to everybody it should be just a Software problem that can be solved releasing a new driver. If it doesn't happen to everybody then I am more inclined to think that it is some Hardware problem affecting some units.
    2. I also have some backlight bleeding but I don't know what is acceptable and what not?
    3. Those are all the problems. Should I return the laptop for a brand new one?
    Thanks Everyone.
     
    normi, Mar 19, 2017
    #1
  2. JoelK

    JoelK Notebook Enthusiast

    Reputations:
    0
    Messages:
    28
    Likes Received:
    6
    Trophy Points:
    6
    Had the same problem, new unit less than 3 days old. After installing intel driver problem resolved.
     
    JoelK, Mar 20, 2017
    #2
  3. GoNz0

    GoNz0 Notebook Virtuoso

    Reputations:
    259
    Messages:
    3,947
    Likes Received:
    1,378
    Trophy Points:
    231
    Same here. Way to go with testing the configs Dell :)
     
    GoNz0, Mar 21, 2017
    #3
  4. Blackdevil77

    Blackdevil77 Notebook Enthusiast

    Reputations:
    0
    Messages:
    33
    Likes Received:
    2
    Trophy Points:
    16
    I have the same problem with my brand new XPS 15 9560. Just to type this took over 5 minutes. I have to install the new drivers.
     
    Blackdevil77, Mar 24, 2017
    #4
  5. DeeX

    DeeX THz

    Reputations:
    254
    Messages:
    1,710
    Likes Received:
    907
    Trophy Points:
    131
    Which Intel driver is suggested?
     
    DeeX, Mar 27, 2017
    #5
  6. GoNz0

    GoNz0 Notebook Virtuoso

    Reputations:
    259
    Messages:
    3,947
    Likes Received:
    1,378
    Trophy Points:
    231
    Try this weeks release.
     
    GoNz0, Mar 28, 2017
    #6
  7. Disaster

    Disaster Notebook Guru

    Reputations:
    2
    Messages:
    56
    Likes Received:
    0
    Trophy Points:
    15
    Disaster, Mar 30, 2017
    #7