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    Display Driver Has Stopped Responding Error

    Discussion in 'Dell XPS and Studio XPS' started by Carbo, Jan 14, 2016.

  1. Carbo

    Carbo Notebook Consultant

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    3 week new XPS13. Sporadically receiving an error message:
    Display driver has stopped responding and has recovered. Display driver Intel HD Graphics Drivers for Windows 8(R) stopped responding and has successfully recovered.
    Anyone else seeing this and if so what might be the issue? Thank you.
     
    Carbo, Jan 14, 2016
    #1
  2. didsip

    didsip Notebook Consultant

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    Update the driver.
     
    didsip, Jan 15, 2016
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  3. Carbo

    Carbo Notebook Consultant

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    After posting I went to check on available updates from Dell and there were 3: a BIOS update was available, (1.1.9), along with updates for the
    Intel 100 Series Chipset Driver and Intel Dynamic Platform and Thermal Framework Driver. I updated all. I'll see if that resolves the issue.
     
    Carbo, Jan 15, 2016
    #3
  4. didsip

    didsip Notebook Consultant

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    didsip, Jan 15, 2016
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  5. hausjam

    hausjam Notebook Enthusiast

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    I saw it several times. With the updated driver from Dell, I haven't seen it yet. But who knows.
    I tried installing the driver from Intel's website but it wouldn't install. Said it wasn't rated for my computer and I should download drivers from the computer's manufacturer.
     
    hausjam, Jan 15, 2016
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  6. Carbo

    Carbo Notebook Consultant

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    Same error just popped up again. I have the latest drivers available from Dell so I'm confused as to what else can be done. When I visit Intel's site and run their scan to determine what drivers, if any, are available for updates, I receive a message that no Intel drivers have been detected. :bigconfused:
     
    Carbo, Jan 15, 2016
    #6
  7. trofi

    trofi Notebook Consultant

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    I have the same problem with my drivers. I am on a XPS 15 Haswell and i got the problem as soon I installed win 10 ( I did a clean install)
     
    trofi, Jan 30, 2016
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  8. Carbo

    Carbo Notebook Consultant

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    Since my original post I updated the video driver that Dell has recently made available and the error message hasn't been seen since.
     
    Carbo, Jan 30, 2016
    #8