Do not install the update 'IdeaCom HID Touch Screen (PS/2)'

Warning, do not install the optional update from Windows update called 'IdeaCom HID Touch Screen (PS/2)' on your Dell laptop.

If you do, your built in touch pad will no longer function.

This happened to me on my XPS M1530. To fix it, in Vista, I simply plugged in a USB mouse, opened up device manager, found the IdeaCom item under Human Interface Devices. Right click on it and select 'Uninstall' and also check the box to remove the driver.

To completely uninstall in XP, you may have to delete one of the INF files from C:\Windows\inf. It should be the last one named oemXX.inf.

 

Yeah... I did installed it.
I was using mouse so i didnt notice the difference. I thought its gonna be some multi-touch support like on mac book air LOL

 

I installed it last night and shutdown after the install. After a quick search I found this to remove it.

Thanks...

 

Hi guys!!
I removed the Ideancom together with the driver....
I restarted my laptop (XPS1330) twice but the touch pad doesn't respond.....in Devise manager there is a yellow question mark on the dell touch pad driver.....

 

I won't install that at all

My touchpad is fine on my 1530 the way it is..if I need any adjustment, I just go into the Dell Touchpad itself and correct what I need.

For complete removal of any *extras* left, you may want to try out RevoUninstaller: http://www.revouninstaller.com/revo_uninstaller_free_download.html

That will remove it all completely


Cin

 

it seems that windows can load the dell touchpad driver back....I get the following message:
<<This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)>>

 

I just did system restore.
Thats what I get for blindly selecting all the optional updates

 

I try to use the system restore but it doesn't reload the system before the date that IdeaCom HID Touch Screen (PS/2) was installed....

 

thank you im saved, thought i was going nuts. to those who doesnt have a usb mouse, heres a few reminders of your onscreen navigation. i uninstalled this way:- (vista users) press windows button, use your arrow keys go to control panel, use your shift and tab together til your on which option to use, keep tabbing until u get "check for updates", enter, tab to "view update history", (if u go to far press shift and tab to go back), tab to "trouble shoot problems with installing updates" tab down to "i installed update now a device dont work" press enter,tab onto "repair or update a driver", tab down to "restore a driver to previous", tab to "open device manager", use the arrow key to choose yes on windows box (if the box comes up), your now on device manager, tab onto the different devices then using arrow keys down to human devices, then use right arrow to open up", arrow onto the ideacom hid touch screen and press enter,press tab to go onto the "Tab" options, arrow over to "driver" press enter, now tab down to uninstall driver, and enter, tab to "ok" enter, tab onto small box to uninstall software also, press space bar to tick box, tab onto yes or ok or conitnue. there u go done, restart computer. note that if u have set your windows to update automatically and u havnt removed the soft ware option, it will continue to install, i know after several times, i learnt. ive now changed my windows to not install automatically, phew, good luck

 

How is it now? Are things running smoothly after the system restore?

Ooish..too bad you had to do that.


Cin

 

I had system restore off and no mouse with me at the time! grrr! i had to rip a mouse from another machine to remove it from device manager. This was on wednesday when it happened for me. Why microsoft would throw that in the updates is beyond me.

 

Un-Install the IdeaCom driver in Device Manager, and Re-install the Dell Touch Pad Driver, but run the setup.exe program by right clicking on it and running it under "Run as Administrator"

 

anything in windows should be accessable with just the keyboard though. Should not need to scrounge a mouse