Eject button not working

I recently purchased the studio xps 16 and did a clean install. Every one of the touch buttons works like the sound buttons, but for some reason the eject button will not respond, and i have to go to my computer to eject a disc every time. What was also missing was that when i adjusted the volume level, no bar would come up on my screen showing me what level it was at. Although minor problems, I was wondering if it is possibly a driver that i haven't downloaded? Any help is much appreciated.

 

I can't help you with the eject button, but regarding the missing volume level display, you need to install Dell Quickset.

 

Same eject issue, anyone?

 

did it work before the reinstall? because i think the eject button should work because it doesn't need any drivers. Maybe the touch sensor is failing? ( happened to some m1530's around here, not sure about the sxps 16 )

 

My eject button worked at 1 point, however I just burnt a disc and now the eject button doesn't. My other touch buttons work. I have A03 BIOS.

 

.... thats weird... imo the only thing that could be causing that is a failure in the little touch sensor. All the others work right ?

 

Yes, all other buttons work.

 

fred, did it light up or any ejecting sound produce when you press the eject button ?

 

Light up yes. Eject sound no.

 

Hmmm... something might have gone terribly wrong then, the button is feeling it, but the drive isn't moving, and if you eject the drive from your OS, it ejects....

I mean, from experience i know that these drives have a security system that wont let you eject while the drive is in use ( you press the button and it lights up but does nothing, you dont hear the eject noise from the drive )in Linux, you have to unmount the drive first and then eject the disk, but in windows this always works if you just close the application running from the disk.

 

There is a simple test for this. Start up your system and press F12 to get into the BIOS boot-menu. While the screen with all the options is displayed you should be able to eject a disc. I do this a lot when I need to boot from a CD and the wrong one is in there.

The button works even without an operating system, so as was said before, no drivers are needed.

 

OK now I want that to work from within Windows, I don't wanna reboot each time I eject a disc.

 

Does it work from the BIOS menu, but not from windows?

 

Yes, the button works until the Windows boot screen disappears. When the screen blacks out and then shows the login screen, it stops working.

Basically it works up until the Windows 7 colours stop flying around and form a square.

 

I had this problem also. I found out that the optical drive is somewhat faulty or some certain company's drive does not work well with my system. I originally had a TSST drive. Then, the new TSST drives still had the same issue. I asked dell rep to replace it with the LG drive and it worked.

 

I have found the solution. I experienced the same problem when I installed windows 7 on my sxps 1640 and the eject button was not working (although it lights up when pushed). Install quickset64 from the Dell driver download page and optiarc bc5600s blu Ray drivers and it seems to work after that.

Hope this helps

 

I face the same problem.

 

Yeah..somebody already said it and the eject button works in BIOS. But thank you for helping I think somehow it has to do with the motherboard...

 

One thing I noticed:

With Dell Quickset running, the Eject Button suddenly works. BUT the Mute Button is NOT! => ????

 

I would say the quickset is somehow buggy. My mute button crapped up sometimes too. If I try to mute it, it would unmute instantly, vice versa, a reboot is then required to fix it. As for the eject button, that happened when I first installed my Win7 without the quickset, it lighted up but no eject. try reinstalling quickset?

 

The eject button NEEDS Quickset to work....

 

I can confirm that.

As to my mute button issue, it indeed seems like it can be resolved by reinstalling QuickSet.

 

Howdy. I had some massive bugs dealing with the preinstalled software on my new stuid xps 1645 (aka windows explorer crashing when i'd right click.... stupid crap like that AS WELL AS my blue ray burner randomly deciding to "hide" from me) and now i'm the proud owner of a dell with a fresh install of win 7 64 pro. Great. My eject button has stopped working... i hear the app quickset is what i need? :?

edit: and like magic... quickset made my eject button work!!! yayz!! ty form~

 

just go to control panel. open uninstall a program. select "Quickset" and select repair option. should be working.

 

Thank you. That worked.

 

Hey i had the same problem earlier. First make sure every driver you have is up to dat and make sure you have the A14 BIOS. After that go to the applications section of the drivers page and download/install quickset. this is what fixed the problem for me.

 

This fixed my eject button as well. The only thing i had to was to downlod it, the system could not find it.