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    Fingerprint reader won't work with Facebook

    Discussion in 'Dell XPS and Studio XPS' started by Laursen, Aug 31, 2008.

  1. Laursen

    Laursen Notebook Consultant

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    I've a friend who own a Dell XPS1330. He's using the fingerprint reader for logging onto websites but he have problems getting it to work with Facebook.

    Other persons with the same problem problem og any solution on how to resolve this ?
     
    Laursen, Aug 31, 2008
    #1
  2. philiptha

    philiptha Notebook Geek

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    yeah, same issue here, my guess is that it's some security implement that Facebook is running... no solution, log in normally...
     
    philiptha, Aug 31, 2008
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  3. Laursen

    Laursen Notebook Consultant

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    Yeah, or a limitation in the Dell software. Because it works when I'm using my ThinkPad T61 with fingerprint scanner.
     
    Laursen, Aug 31, 2008
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  4. phlong

    phlong Notebook Enthusiast

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    I've had the same problem. When I first got my laptop, it worked fine with facebook and all other sites. Then I updated to the latest version of Mozilla Firefox (3.0.1) and all sites that I'd used with the fingerprint scanner stopped working. I had to download some software and stuff for it to work with Firefox 3 but I STILL had a problem with facebook for some reason while everything else was back to normal. I figured out that for SOME reason (who knows why), if you have facebook set to one of your homepages then it won't work. I have no idea. Don't ask me. But ever since I took it off one of my homepages (I have about 4 that open when I open up Firefox), and I go to facebook through bookmarks or by typing in the URL, it works.

    I don't know why... It just does.
     
    phlong, Aug 31, 2008
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  5. niteh

    niteh Notebook Enthusiast

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    I have been unable to get the fingerprint reader to work with Firefox 3 at all. The software even states that it will not work with Firefox 3 (not specifically, but says no when you try).
     
    niteh, Sep 1, 2008
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  6. tenderidol

    tenderidol Notebook Evangelist

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    It's not the facebook, it's the firefox 3

    Babylon is also acting funny when trying to click on a word in FF3.

    So, who would be releasing an update for this then?
     
    tenderidol, Sep 1, 2008
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  7. mmoy

    mmoy Notebook Deity

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    There are 34 bugs listed under fingerprint in Bugzilla:

    ozilla.org/buglist.cgi?query_format=specific&order=relevance+desc&bug_status=__open__&content=fingerprint

    So the Firefox issues with fingerprint readers are known issues.
     
    mmoy, Sep 1, 2008
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  8. Laursen

    Laursen Notebook Consultant

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    He has also tried in IE7 without any luck...
     
    Laursen, Sep 1, 2008
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  9. mmoy

    mmoy Notebook Deity

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    "He has also tried in IE7 without any luck..."

    Can't do anything there - IE7 isn't open source.
     
    mmoy, Sep 1, 2008
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  10. jcm4

    jcm4 Notebook Evangelist

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    Link doesn't work for me.
     
    jcm4, Sep 1, 2008
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  11. mmoy

    mmoy Notebook Deity

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    mmoy, Sep 1, 2008
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  12. phlong

    phlong Notebook Enthusiast

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    In order to get Firefox 3 to work with the fingerprint reader, you must update the fingerprint reader software.

    Try this link:

    http://www.upek.com/support/customersupport/techsupport/Topic.asp?ID_Topic=53

    If that does not work... I'm sure you can easily google it. You need to first update the fingerprint reader's software and then download an addon for Firefox... Which I believe is supplied by UPEK.

    EDIT: I should say you must update the fingerprint reader software if it is not already up to date. Mine wasn't so I had to. Hope this helps though!
     
    phlong, Sep 2, 2008
    #12