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    HELP! dell studio xps 16 vista 32 ataport.SYS error

    Discussion in 'Dell XPS and Studio XPS' started by ambroochizafer, Sep 29, 2011.

  1. ambroochizafer

    ambroochizafer Newbie

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    FOR a weeks I have been experiencing the same BSOD
    Using Nirsoft Blue Screen View I was able to get this from the .dmp

    ==================================================
    Dump File : Mini092911-01.dmp
    Crash Time : 9/29/2011 6:40:36 PM
    Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
    Bug Check Code : 0x1000008e
    Parameter 1 : 0xc0000005
    Parameter 2 : 0x8079aa65
    Parameter 3 : 0xbef7478c
    Parameter 4 : 0x00000000
    Caused By Driver : ataport.SYS
    Caused By Address : ataport.SYS+4a65
    File Description : ATAPI Driver Extension
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.0.6002.18005 (lh_sp2rtm.090410-1830)
    Processor : 32-bit
    Crash Address : ataport.SYS+4a65
    Stack Address 1 : ntoskrnl.exe+44976
    Stack Address 2 : MpFilter.sys+bf1
    Stack Address 3 : MpFilter.sys+dd73
    Computer Name :
    Full Path : C:\Windows\Minidump\Mini092911-01.dmp
    Processors Count : 2
    Major Version : 15
    Minor Version : 6002
    Dump File Size : 147,848
    ==================================================

    how can i resolve this error...also i noticed that there is no sound when ever i try to play any audio or video file..had gone to the "sound" from the control panel an dwhen i tried to play the test tones it says "failed to play test tones"
     
    ambroochizafer, Sep 29, 2011
    #1