The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Help! Studio XPS 1340 thrashing briefly and loudly, then beeping, then freezing!?

    Discussion in 'Dell XPS and Studio XPS' started by 604al, Oct 24, 2009.

  1. 604al

    604al Newbie

    Reputations:
    0
    Messages:
    8
    Likes Received:
    0
    Trophy Points:
    5
    Hello all,
    I've had this happen to me two times in the past two days on a month old machine. I'll be surfing the net, then i'll hear what sounds like very brief HD thrashing (but a bit louder than normal thrashing sounds) for a few moments, then there'll be rapid beeping sounds and my laptop will freeze. At this point i'll have to hard shut down this thing and restart.

    Any ideas out there?
     
    604al, Oct 24, 2009
    #1
  2. Commander Wolf

    Commander Wolf can i haz broadwell?

    Reputations:
    2,962
    Messages:
    8,231
    Likes Received:
    63
    Trophy Points:
    216
    Bad hard drive? Run some sort of disk checker and see if it turns up anything.
     
    Commander Wolf, Oct 24, 2009
    #2
  3. JeffMurph004

    JeffMurph004 Notebook Enthusiast

    Reputations:
    0
    Messages:
    23
    Likes Received:
    0
    Trophy Points:
    5
    Yeah, this has happened to me as well, if you remove the battery and hold the power button for a few seconds it will powercycle to pc, usually fixes it. This is a known problem on some studio xps 13/16. I reccomend contacting dell for a replacement.
     
    JeffMurph004, Oct 24, 2009
    #3
  4. 604al

    604al Newbie

    Reputations:
    0
    Messages:
    8
    Likes Received:
    0
    Trophy Points:
    5
    Before contacting Dell and trying to deal with their customer service, I've just tried getting some diagnostic utilities for this hard drive. I checked the device manager, found the model number for my hard drive to be a ST950032 5AS, googled and found it to be a seagate drive, then downloaded SeaTools for Windows. It can't find any supported hardware when scanning for supported drives!? Am I doing something wrong here? I can't find any info on this hard drive on Dell's site. They only list firmware for samsung drives.
     
    604al, Oct 25, 2009
    #4
  5. Student Driver

    Student Driver Notebook Consultant

    Reputations:
    6
    Messages:
    158
    Likes Received:
    0
    Trophy Points:
    30
    Which storage driver are you using? Are you using the MS driver, or the nVidia storage driver? The nVidia driver will not pass through S.M.A.R.T. data to the OS, which is kind of lame. I can't get drive temps via SATA/eSATA unless I go back to the MS driver.
     
    Student Driver, Oct 25, 2009
    #5
  6. 604al

    604al Newbie

    Reputations:
    0
    Messages:
    8
    Likes Received:
    0
    Trophy Points:
    5
    MS driver...
     
    604al, Oct 26, 2009
    #6