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    Help! xps1645 constantly shutting down...

    Discussion in 'Dell XPS and Studio XPS' started by Manshoor, Sep 24, 2010.

  1. Manshoor

    Manshoor Newbie

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    Hi
    i have dell xps 1645 and its constantly shutting down when ever i play star craf2 or nfs(all new heavy games)
    And after restart there is memory dump error in blue screen...
    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.48
    Locale ID: 1033

    Additional information about the problem:
    BCCode: f4
    BCP1: 0000000000000003
    BCP2: FFFFFA8004E334C0
    BCP3: FFFFFA8004E337A0
    BCP4: FFFFF80002F8F5D0
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\092410-14586-01.dmp
    C:\Users\AppData\Local\Temp\WER-27814-0.sysdata.xml

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    Please help
     
    Manshoor, Sep 24, 2010
    #1
  2. gpig

    gpig Notebook Deity

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    This information would be helpful-
    Adapter type: 90w or 130w?
    BIOS revision: A08, A09, A10, ect?
    Graphics card driver: Are you using the Dell one, the ATI one, or other?

    If you're looking for a "quick fix" you can try uninstalling SoundBlaster software. I'm not saying this is your problem, but this is by far the most common thing that causes Blue Screens on the XPS 16.
     
    gpig, Sep 24, 2010
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  3. Manshoor

    Manshoor Newbie

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    adopter : 90w
    bios : A01
    Graphics card driver: ATI radeon 4670
     
    Manshoor, Sep 24, 2010
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  4. gpig

    gpig Notebook Deity

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    They are up to BIOS A11. It's a long story but I'd recommend installing A09 for the 4670 card. http://ftp.us.dell.com/bios/R269189.exe

    Then get the free 130w adapter. Studio XPS 1645 Power Supply Upgrade

    You should also install the latest ATI mobility driver from either Dell's download site or from game.amd.com
     
    gpig, Sep 24, 2010
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  5. E.D.U.

    E.D.U. Notebook Deity

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    Wow A01. Glad ( I think) to see there are people still rocking that, lol. However, I'm sure the majority of people that don't frequent sites like NBR still use A01, so I'm guessing it's probably not that uncommon. Firstly, you need some updating, as gpig stated, of the BIOS (to A09), ATI drivers (to 10.8), and power adapter (to 130w from insufficient 90w). Your SXPS 1645 will thank you and feel rejuvenated.
     
    E.D.U., Sep 25, 2010
    #5
  6. Manshoor

    Manshoor Newbie

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    So how can i upgrade to A09???
    Are There any caution (procedure) that should i worry about or just hit the install button???
     
    Manshoor, Sep 29, 2010
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  7. Manshoor

    Manshoor Newbie

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    i just reviewed that "A09 Bios May Brick Your Laptop" is it right.
    And one more thing are there many problems with A09??
     
    Manshoor, Sep 29, 2010
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  8. gpig

    gpig Notebook Deity

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    Whenever you update any computer to any BIOS version there's like a 1 in 100000 chance that you will brick your system. Unless your feeling extremely unlucky today, you really should update.

    I believe in the case of the XPS 16 it technically wouldn't be "bricked" since there is a recovery program for the rare cases where this happens (I think).

    If it makes you feel any better I updated to BIOS A09 on three occasions (I tried out A10 and A11, and A09 was the best, so I went back to it).
     
    gpig, Sep 29, 2010
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  9. Manshoor

    Manshoor Newbie

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    thnx mate
    just tell me these things


     
    Manshoor, Sep 30, 2010
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  10. mystycs

    mystycs Notebook Evangelist

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    I had this issue, and replaced my mobo and everything was fine, but thats cause my mobo fried and was running at 100C temps...
     
    mystycs, Sep 30, 2010
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  11. MrSpock2002

    MrSpock2002 Notebook Evangelist

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    Clean out your laptop. Unscrew the bottom cover and shoot compressed air into the fan assembly to clean it out, also clean out all the air vents, etc. I have a feeling your overheating - especially since it's obvious you've had it a while since your running A1. Also update your BIOS and drivers.
     
    MrSpock2002, Sep 30, 2010
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  12. Manshoor

    Manshoor Newbie

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    what did u do???
     
    Manshoor, Sep 30, 2010
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  13. Manshoor

    Manshoor Newbie

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    i just updated my bios to A09 its really awesome but i am getting a lot of Throttling....
    it might be because of the adopter (90w)???
     
    Manshoor, Sep 30, 2010
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  14. Manshoor

    Manshoor Newbie

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    i just again get this blue screen error

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.48
    Locale ID: 1033

    Additional information about the problem:
    BCCode: c000021a
    BCP1: FFFFF8A0003064B0
    BCP2: 00000000C0000189
    BCP3: 0000000000000000
    BCP4: 0000000000000000
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\100110-22838-01.dmp
    C:\Users\AppData\Local\Temp\WER-41184-0.sysdata.xml
     
    Manshoor, Oct 1, 2010
    #14
  15. seeker_moc

    seeker_moc Notebook Virtuoso

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    Yes, the A09 BIOS was designed specifically for the 130W adapter. If it tries to run something demanding, but runs out of juice, it will throttle. It might even be causing the bluescreen, but I'm not as sure on that point. The 130W is free, get it, see if it fixes your problem.
     
    seeker_moc, Oct 1, 2010
    #15