Help, XPS L501X Hot Left Palm Rest gets too HOT!

Hey guys, I just recieved by XPS 15 last week...

1080p Screen / i7 840 / 8gb ram / gt 435m 2gb / 9 cell battery

But the left palmrest is just uncomfortably hot, and my hand gets real sweaty. The idle temp is low 50s for CPU and high 40s for GPU, and when I'm playing SC2 the CPU core and GPU get to a max temp of 92 C.

But regardless, I've ready a lot of reviews and people comments regarding the XPS, and it seems general consensus is that the left palm rest gets warm and whatnot, but I feel like mine is too hot. I have the 9 cell battery, which should get better venting since it's propped up. It's causing my hand to get sweaty and just annoying that I don't feel like playing for too long. Even with a cooling pad (not the diesel Zalman one, but a decent one with just one fan) it's still uncomfortable. I've read a lot of posts in which people state that the palm rest gets barely hot and just overall the laptop runs fairly cool. Maybe I'm just fussing, but how hot does the palm rest get for you guys? I know it's a subjective question..

Laptop replacement isn't a possibility, since it seems that they are completely out of the 1080p screens. Overall the laptop is great, but I don't think I can keep on dealing witht he heat. I'm thinking of just returning the laptop, as it is within my 21 days, and waiting for the sandy bridge chips to come out. Maybe, they'll put a better gfx card in the computer.

Any input would be greatly appreciated. Thanks.

 

No problem with mine.. same spec's pretty much .. I play Age of Conan MMO and Lord of the Rings Online , both games set to High Graphics . Fan pumps out the heat when playing .. but no heat issues in CPUID HW Mon .

The hard drive is under the left palm rest I do believe.. maybe a bad hard drive?
Is it making any noise?

M

 

Got the same config as yours except the 1080p screen..
Never felt the palm rest getting hot till now (touch wood)...a little warm maybe.

Are you keeping on a bed or something? That makes the temp rise noticeably. And if it is only the left palm rest..could be a hard drive issue..

 

dude i think your pamls are super sensitive.Coz i play crysis with fairly high oc on gpu and then my gpu max is 96C.Left palm rest is mild to lil warm after 2hrs gaming.May be your hdd is the culprot.Check your hdd temp!

 

you can call dell and get a replacement. 1080P screen is not available for order but should be available for warrenty issue. I have mine replaced twice. one two weeks ago and one today.

 

Hey guys, thanks a lot for the input. foxnews how does the replacement procedure work? Do they send the replacement so that you won't be without a laptop? In addition, what's the return policy or whatnot on the replacement laptop? Althought, at this point I'm slightly leaning towards returning the laptop and waiting a couple months for the intel sandy bridge chips to be implemented to the xps line. Thanks again.

 

its the hard drive that's getting too hot.

I replaced mine with a momentus XT hybrid and noticed the hot palm issue was helped tremendously.