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    How to cancel a order?

    Discussion in 'Dell XPS and Studio XPS' started by QuadAllegory, Feb 2, 2009.

  1. QuadAllegory

    QuadAllegory Notebook Deity

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    I was wondering what is the easiest way to cancel an order with Dell? Is there any way to do this online, through chat or email?

    If for some reason it ships, can I refuse shipment?

    Order details:
    Model: SXPS 16
    Order date: 1/26
    Status: in 'production' with an est. of 2/12.

    Here's the deal:
    I saw the Best Buy thread and decided that my order with the RGBLED, Bluetooth and 2.8ghz is simply not worth the extra $1,200 to me. The fact is I really don't 'need' those features, and after looking at the savings and hearing how good the WLED screen is, I decided I want to cancel. :D
     
    QuadAllegory, Feb 2, 2009
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  2. wlfng2005

    wlfng2005 Notebook Consultant

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    you need to call dell customer service to cancel. anyways, Bestbuy's now offering 1640 base model for 1k compare to 1k2 base model on dell.com. This is so lame of dell, this disappointed me alot
     
    wlfng2005, Feb 2, 2009
    #2
  3. Jakamo5

    Jakamo5 Tetra Vaal

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    if they've already shipped, you can refuse delivery and then they will credit you back after they receive the item back, you will lose the shipping charges though
     
    Jakamo5, Feb 2, 2009
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  4. QuadAllegory

    QuadAllegory Notebook Deity

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    The comparable Dell model is 1.4k. You must have forgot that the BB model has a Blu-ray drive. ;)
     
    QuadAllegory, Feb 2, 2009
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  5. Ranilus

    Ranilus Notebook Enthusiast

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    Correction, it is not the base model. It has p8600 and Blueray, rather than 8400 and regular DVD drive.

    But yeah, you are gonna have to call and cancel.
     
    Ranilus, Feb 2, 2009
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  6. wlfng2005

    wlfng2005 Notebook Consultant

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    QuadAllegory and Ranilus: that makes it even worse :( I hate the way dell practices its business
     
    wlfng2005, Feb 2, 2009
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  7. QuadAllegory

    QuadAllegory Notebook Deity

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    Me too! How can they screw people that just got that same spec'ed notebook only to find out a few days later a $400 price reduction.... :mad:
     
    QuadAllegory, Feb 2, 2009
    #7