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    How to download the software that came with your Dell.

    Discussion in 'Dell XPS and Studio XPS' started by haris163, Aug 16, 2009.

  1. haris163

    haris163 Notebook Consultant

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    I just got my SXPS and along with the CDs there was a note to go to:
    http://downloadstore.dell.com/media to download the software that came with the computer.

    I registered on the website and I am able to download the antivirus, the facial recognision, the cd software, and the video chat!
     
    haris163, Aug 16, 2009
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  2. JacobiB

    JacobiB Notebook Enthusiast

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    Hehe that's the same software I'm going to work to get RID of! :p
     
    JacobiB, Aug 16, 2009
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  3. ViperGTS

    ViperGTS Notebook Evangelist

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    I tried to register at that Dell site just to see what software was being offered and can't get past the register screen, it just sits there.
     
    ViperGTS, Aug 17, 2009
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  4. Deveats

    Deveats Newbie

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    Are you using firefox? That same thing happened to me when I tried registering and so I tried internet explorer instead and it worked.
     
    Deveats, Aug 17, 2009
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  5. bassflow

    bassflow Notebook Evangelist

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    Yup, it only works in IE.
     
    bassflow, Aug 17, 2009
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  6. ViperGTS

    ViperGTS Notebook Evangelist

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    Not working for me in IE8, but does in previous browser version.
     
    ViperGTS, Aug 17, 2009
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  7. Technative

    Technative Notebook Consultant

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    It also doesn't work for me in IE8, but doesn't IE8 come with a compatibility option? Perhaps that will do the trick...
     
    Technative, Aug 18, 2009
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  8. Technative

    Technative Notebook Consultant

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    Ehm... I verified, and the compatibility option also does not work...
     
    Technative, Aug 18, 2009
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  9. ViperGTS

    ViperGTS Notebook Evangelist

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    It's an activeX issue with the new browser.
     
    ViperGTS, Aug 18, 2009
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  10. Technative

    Technative Notebook Consultant

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    I tried multipleIEs (have multiple IE versions on your machine), but this unfortunately is not Vista compatible. Any ideas on how to obtain the software / get a previous IE version on the machine (Vista Ultimate 64Bit)???
     
    Technative, Aug 19, 2009
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  11. N20D5OH

    N20D5OH Notebook Evangelist

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    I downloaded all of them on a Vista 64 machine through IE8.
     
    N20D5OH, Aug 19, 2009
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  12. iaTa

    iaTa Do Not Feed

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    I had to go Tools - Developer Tools - Browser Mode: IE7 and then it worked perfectly.
     
    iaTa, Aug 19, 2009
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  13. Technative

    Technative Notebook Consultant

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    Sorry but the developer mode IE7 also doesn't do it for me...

    Still got the same error: "An Application error has occurred. Please contact customer support if the problem persists."

    I'll try uninstalling IE8 and see if I can access the site then. Will post back with the results.
    -----------
    Edit: The result is that I'm still getting the same error. I verified the IE version, and it actually is IE 7 now (7.0.6001.18000).
     
    Technative, Aug 19, 2009
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  14. bassflow

    bassflow Notebook Evangelist

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    You can just contact Dell for the CDs. I have them.
     
    bassflow, Aug 19, 2009
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  15. Technative

    Technative Notebook Consultant

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    Guess I'll have to do that then... I'll get a new machine next week (with 4670 graphics card instead of the 3670), so I'll see if it works on that machine when it comes out of the box.

    Thanks for your efforts!
     
    Technative, Aug 20, 2009
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