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    I can't adjust the backlight brightness!

    Discussion in 'Dell XPS and Studio XPS' started by maxh, Jun 9, 2010.

  1. maxh

    maxh Notebook Consultant

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    SXPS 1645 as seen in my signature. I used to be able to adjust the backlight brightness with Fn-Up and Fn-Down, but that no longer works, and I can't even adjust it in the power settings by moving the slider. I can move the slider but the brightness remains at 100%. Any idea what might be the problem? Related to a custom power profile?
     
    maxh, Jun 9, 2010
    #1
  2. nk290

    nk290 Notebook Consultant

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    I am fairly certain you will have to call Dell and have a tech come out and replace the monitor. I recall several people with this issue and they all had to have the monitor replaced to remedy the problem.
     
    nk290, Jun 9, 2010
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  3. Bunshaw

    Bunshaw Notebook Enthusiast

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    Make sure they replace it with another RGBLED 1080p screen! If they want to replace with anything less Dell owes you compensation.
     
    Bunshaw, Jun 9, 2010
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  4. ikjadoon

    ikjadoon Notebook Deity

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    ikjadoon, Jun 9, 2010
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  5. orucco

    orucco Newbie

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    Had the same problem and they had to send a tech out to change out the screen. Worked great after that.
     
    orucco, Jun 9, 2010
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  6. maxh

    maxh Notebook Consultant

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    Thank you for the responses. If I call and they say they need to come out and replace the LCD, do you think there's any chance they'd let me keep the old, "broken" one?
     
    maxh, Jun 9, 2010
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  7. Jedis

    Jedis Notebook Consultant

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    Unless you're paying for that replacement, there's no way they'll let you keep it.
     
    Jedis, Jun 9, 2010
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  8. sheriffdude

    sheriffdude Newbie

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    turn it off unplugg power take out the battery hold down power button for 10 secs turn back on and it should be ok ..
     
    sheriffdude, Sep 6, 2010
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  9. lizard5

    lizard5 Notebook Consultant

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    does anyone know if there as an option to keep keyboard backlighting "always on"?
     
    lizard5, Sep 6, 2010
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  10. lizard5

    lizard5 Notebook Consultant

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    i went into windows mobility and i cant see an option for "always on"
     
    lizard5, Sep 7, 2010
    #10