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    IdeaCom Technology Inc. - Input - IdeaCom HID Touch Screen (PS/2)

    Discussion in 'Dell XPS and Studio XPS' started by nealloy1981, Jan 14, 2009.

  1. nealloy1981

    nealloy1981 Notebook Evangelist

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    Today i have been warned for 4 new updates. IdeaCom Technology Inc. - Input - IdeaCom HID Touch Screen (PS/2) was one of these but was optional. so guys, is it for our XPS system . if not then how could i get rid of it. cuz my touchpad is not working though. i have got wireless mouse no navigate.
     
  2. marcusvnac

    marcusvnac Notebook Enthusiast

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    I had the same problem yesterday. To fix it, I use the System Restore...
     
  3. nealloy1981

    nealloy1981 Notebook Evangelist

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    there should be other way to do that, i hate doing restore cuz it confuses me about the free space of the partition.
     
  4. Dhanan

    Dhanan Notebook Enthusiast

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    Its quite simple. Just right click on that update and select 'hide update'.
     
  5. SteveJonesy

    SteveJonesy Notebook Evangelist

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    And dont install an update for a touch screen when you dont have a touch screen. Sheesh.

    I'm wary of installing any driver updates via WU never mind drivers for something I know well I aint got ;)
     
  6. Tinderbox (UK)

    Tinderbox (UK) BAKED BEAN KING

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    Hi.

    I got the same update today, and did not download it as i don't have a touchscreen.

    There is a report on the Web that it disables the PS/2 mouse if you have a really old laptop or desktop.

    Regards

    John
     
  7. SteveJonesy

    SteveJonesy Notebook Evangelist

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    An Intel PM965 based laptop is not an old machine.
     
  8. SteveJonesy

    SteveJonesy Notebook Evangelist

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    And the easiest fix is to use a USB mouse to uninstall the touch screen driver from Device Manager.
     
  9. gcapp99

    gcapp99 Newbie

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    If you prefer not to restore your system, I figured out this relatively easy fix after some research:

    First, use a USB mouse temporarily to navigate; In Windows Explorer, browse your C:\Windows\inf directory for "oemxx.inf" files. The "xx" is a number assigned by Windows- mine was oem11.inf.

    Right-click it, click "Properties". Look at the "Created" date- it should be the same as the Windows Update session that installed it. Look at the "Modified" date- mine said Thursday, December 11, 2008 6:14:56am- the date the driver was packaged.

    Delete it or drag it to a folder where Windows won't look for it, like My Documents.

    Open Device Manager, expand HID devices and delete the IdeaCom device. Reboot. Done.
     
  10. nealloy1981

    nealloy1981 Notebook Evangelist

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    i also have found this topic on net but the problem is i can't see HID devices or ''the IdeaCom device.'' in device manager. as i said u guys that i have reinstalled touchpad driver. so hast it fixed the problem?
     
  11. Samuel613

    Samuel613 Notebook Evangelist

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    I got nailed by this, too, and I was wondering how this happened. Someone messed up somewhere. It's actually interesting to me that I now have 3 discrete ways of logging in: fingerprint, physical keyboard to tab to the user name and enter in password, and the mouse to click on the user name and tap out the password on the on-screen keyboard it installed. This could actually be useful if you use, say a BT keyboard that hasn't "paired" yet; you can still get in without a keyboard.

    I would like my touchpad back, though (just for the heck of it, since I usually "dock" my XPS and use external everything and two screens), and I'm curious how the touchpad get identified as this Ideacom device.
     
  12. skkng

    skkng Notebook Enthusiast

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    Has Microsoft acknowledged the problem (I seem to have read somewhere that they've pulled the 'update')? I can't find anything explicit at the Microsoft support site...

    I'm wondering whether I should 'fix' it myself or wait for the patch to come out. (Don't tell me it'll come out in the next cycle either!) :)
     
  13. Samuel613

    Samuel613 Notebook Evangelist

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    Since it's a Microsoft OS, it is in some way a Microsoft problem, but it's likely not just Microsoft.

    For example, even if Microsoft inadvertently listed the Ideacom driver as a match for our touchpads, the install should fail when Windows tried to actually apply it, if it's not the same device. In other words, if you try to update say, your sound card, with a printer driver, Device Manager will tell you that it doesn't match.

    I'm curious as to what happened here. Time may tell.
     
  14. skkng

    skkng Notebook Enthusiast

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    Apparently, the 'Hardware Compatibility Check' didn't work so the update got rolled out... (No sh*t, Sherlock...) :) Perhaps someone at Microsoft was still suffering from a holiday hangover...

    I'm seeing it that it was Microsoft that gave me the update and broke my system, they should be the one fixing it.

    Having said that, I probably shouldn't have installed it in the first place - I don't even have a touch screen...